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Catering and Conference Services Manager

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Vail Resorts

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Location:
United States , Broomfield

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

58461.00 - 74389.00 USD / Year
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Job Description:

The Catering and Conference Services Manager is the primary Resort contact for definite conference/catering bookings.

Job Responsibility:

  • Plan all aspects of bookings and events
  • Maximize revenue for all Resort Lines of Business through strong product knowledge and upselling techniques
  • Respond to inquiries as assigned
  • Assure timely collection of deposits, including final deposit based on estimated spend
  • Securing final payment per contract terms
  • Reconciling the actual financial results in the Delphi FDC booking per SOP
  • Monitor all activity on the Group Master Account. Assure all charges are accurate and approved by the client
  • Strive for accurate forecasting throughout the life of the booking based on information shared and historic notes (if available)
  • Assure risk management policies are followed
  • Obtain Insurance documents from clients and vendors as required
  • Adhere to Resort Safety SOPs
  • Prepare reports as assigned
  • Plan internal meetings/events as assigned
  • Adhere to all Salesforce/Delphi SOPs
  • Responsibilities will require working some nights, weekends and holiday periods
  • Responsible for on-site coverage including 3 days in-office unless special arrangements have been pre-approved with the DOS at your property
  • Maintain integrity with internal and external stakeholders
  • Position may be responsible for planning events for multiple Vail Resorts Destinations

Requirements:

  • College Degree Preferred
  • 2 Years Conference Services or Event Planning Experience is preferred
  • State and local requirements for Food and Alcohol Service
  • Delphi or Salesforce Experience, Social Tables, Outlook, Word, Excel, Powerpoint
  • Creative and Solution Oriented
  • Strong, effective and timely verbal and written communications skills
  • Good listening abilities
  • Attention to detail
  • Positive attitude
  • Flexible work schedule
  • Ability to work under deadline pressure
  • Ability to follow multiple SOPs
  • Ability to stay organized while managing multiple groups simultaneously

Nice to have:

  • State and local requirements for Food and Alcohol Service
  • Delphi or Salesforce Experience, Social Tables, Outlook, Word, Excel, Powerpoint
What we offer:
  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
  • MORE employee discounts on lodging, food, gear, and mountain shuttles
  • 401(k) Retirement Plan
  • Employee Assistance Program
  • Excellent training and professional development
  • Referral Program
  • Health Insurance
  • Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
  • Free ski passes for dependents
  • Critical Illness and Accident plans

Additional Information:

Job Posted:
December 31, 2025

Employment Type:
Fulltime
Work Type:
Remote work
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