Catering and Conference Services Manager Job at Four Seasons (Langkawi)

Catering and Conference Services Manager

We currently have an opportunity for an experienced Catering and Conference Serv...

Location

Italy , Milano

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Luxury hotel Sales & Events experience (minimum three years)
Excellent Italian and English communications skills (verbal and written)
Positive attitude and effective interpersonal skills, time management and organization abilities
Proficiency in Microsoft Office software: Word, Excel, Power Point, Publisher
Knowledge of Salesforce and Opera is preferred
You must possess the legal right to work in Italy and have fluency in English and Italian

Job Responsibility

Negotiate with clients through the use of creative and attractive menu presentations and event proposals
Coordinate with the Sales Department to insure proper utilization of function space
Finalize the requirements of confirmed bookings while maximizing revenue potential through up selling and ensuring effective communication
Supervise the execution of banquet events
Plan and/or attend and/or participate in meetings with hotel staff and clients
Make timely and impromptu decisions
Find solutions to the inevitable challenges and glitches that arise while groups are on property
Maintain knowledge of hotel facilities, capacities and dimensions of meeting space
Assist with all guest inquires within catering department
Mentor and develop Administrative staff

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Dry Cleaning for Employee Uniforms
Meals available at our Employee Restaurant
Employee Experience initiatives: from annual themed employee party to many ESG events throughout the year
Employee Recognition Programs
Opportunities to build a successful career with global potential

Fulltime

New

Catering and Conference Services Manager - Corporate

Under the general guidelines of the Director of CCS or any other authorized by t...

Location

Qatar , Doha

Salary:

Not provided

Fairmont Le Manoir Richelieu

Expiration Date

Until further notice

Requirements

Bachelor's degree in Business Administration, Customer Service Management, or related field
MBA or relevant master's degree preferred
3+ years of experience in CCS management, with a proven track record of improving customer satisfaction metrics
Strong leadership skills with the ability to motivate and develop high-performing teams
Outstanding communication and presentation skills
Ability to work effectively in a fast-paced, dynamic environment
Fluency in English
Arabic language skills are highly desirable

Job Responsibility

Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication
Meet or exceed personal sales solicitation call goals based on a minimum of 5 daily appointments covering existing and prospective accounts
Responsible for administration of all support services including but not limited to responding to emails and correspondence, input and maintenance of databases
Maintains a high profile within trade and professional associates dealing with their market area/segment(s)
Interacts with individuals outside the hotel within their sales area including, but not limited to clients, local hotel associations and other members of the local community
Solicit corporate, consortia and leisure accounts directly and jointly with others through the preparation, execution and completion of Action Plans
Implements all Sales Action Plans related to their sales area as outlined in the Revenue/Business Plan
Within established parameters, quote and negotiate prices with customer representatives confirming reservations by letter and drawing up contracts
sign for the hotel and obtain customer signature to close the transaction
Upon contracting accounts, this position will be responsible for ongoing account management with contracted accounts and setting of production targets on a quarterly basis

Fulltime

Catering and Conference Services Associate

Step into the world of luxury event execution where precision meets creativity. ...

Location

Singapore , Singapore

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Possess a Diploma in Hospitality or its equivalent
High level of attention to detail and a strong work ethic
Good organisational skills, ability to prioritize workload and handle pressure
Strong interpersonal, customer-focused attitude and communication skills
Curiosity and interest in the luxury market
Kindly note that due to work visa restrictions, position is open to Singaporeans only

Job Responsibility

Preparing proposals, contracts, and Banquet Event Orders (BEOs) with accuracy and attention to detail
Managing event timelines, schedules, and booking databases to ensure flawless coordination
Supporting client communication throughout the planning process, ensuring clarity and confidence at every stage
Collaborating closely with Sales, Banquets, Culinary, and Operations teams to align execution with guest expectations
Contributing to revenue optimisation and operational excellence through meticulous administrative support

What we offer

Career growth opportunities
Unique strong culture
Best-in-industry training
Complimentary stays at Four Seasons properties (based on availability), with discounted meals
Paid holidays/vacation
Dental and medical/life insurance
Employee service awards/Birthday Gift
Annual employee party/social and sporting events
Complimentary meals in dedicated employee restaurant

Fulltime

Director of Catering and Conference Services

Four Seasons Hotel Singapore is seeking a commercially driven and people-focused...

Location

Singapore , Singapore

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Minimum 5 years in a senior Catering, Conference Services or MICE leadership role within a luxury hospitality environment
Strong budgeting and forecasting capability
Excellent written and verbal communication skills
Degree in Hospitality Management, Business or equivalent preferred
Due to work visa restrictions, we regret to inform that this position is open to Singaporeans only

Job Responsibility

Drive catering sales across corporate, social, MICE and group segments
Lead structured pipeline reviews and conversion strategies
Develop proactive need-period action plans to optimise space utilisation
Partner closely with Sales, Revenue Management and Banquet Operations to maximise profitability
Ensure timely proposal submission, disciplined follow-up, and strong client conversion
Deliver accurate forecasting and pacing oversight
Build a high-trust, high-performance culture within a well-established team
Provide clear direction, balanced feedback, and consistent accountability
Conduct structured 1:1 meetings and performance conversations with confidence
Develop and mentor managers to elevate commercial focus and execution standards

What we offer

A world-class luxury brand environment
Meaningful career growth opportunities
Best-in-class training and development
Competitive benefits and employee privileges
Complimentary stays at Four Seasons properties (subject to availability)

Fulltime

Catering & Conference Services Manager

This role presents a dynamic and rewarding opportunity for a Catering & Conferen...

Location

Singapore , Singapore

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Marketing, Business Administration, Hospitality, or a related field
Minimum 4–5 years of experience in hotel sales, preferably 1 year in a similar capacity with a luxury brand
A proactive and customer-oriented mind set with a proven track record of achieving sales targets and driving revenue growth in the luxury hospitality sector
Exceptional communication, negotiation, and interpersonal skills, with the ability to engage key decision-makers effectively
Effective organizational and time-management capabilities with the ability to prioritise and manage multiple accounts in a detailed manner
Strong understanding of corporate catering requirements and event workflows
Ability to work independently and collaboratively is key

Job Responsibility

Oversee a corporate catering portfolio, managing all sales stages from enquiry to contract finalisation
Drive revenue growth through targeted sales strategies and proactive client engagement
Cultivate new business opportunities while strengthening and expanding existing client relationships
Ensure timely response to enquiries, conduct site inspections, and deliver engaging client interactions
Identify and capitalise on upselling opportunities to maximise account profitability
Manage and track leads meticulously to maintain prompt follow-up and exceptional service standards
Partner with operations teams to guarantee flawless event execution and exceptional group experiences, enhancing client satisfaction
Maintain clear, proactive communication with hotel departments on VIP arrivals and special event requirements
Monitor sales performance, support forecasting and budgeting, and contribute towards achieving revenue targets

What we offer

A culture built on mutual respect, offering a growing world of opportunities and an environment that supports the pursuit of excellence
Career growth opportunities
A strong, unique culture
Best-in-industry training
Complimentary stays at Four Seasons properties (subject to availability), with discounted meals
Paid holidays/vacation
Dental, medical, and life insurance
Employee service awards/Birthday Gift
Annual employee party/social and sporting events
Complimentary meals in a dedicated employee restaurant

Fulltime

Catering & Conference Services Sales Manager

The Catering & Conference Services Sales Manager is responsible for planning and...

Location

United States of America , New York

Salary:

85000.00 - 90000.00 USD / Year

Four Seasons

Expiration Date

Until further notice

Requirements

At least 2 years of hotel catering and conference services experience, preferably in a luxury hotel or resort
Previous leadership experience
Ability to negotiate, organize, and delegate well
College degree preferred within hospitality management or similar
Strong time management skills: ability to multi-task, set priorities, and adjust to changing conditions
Willing to work in a fast-paced environment
Ability to operate all computer equipment necessary to perform the job
Excellent communication and interpersonal skills
ability to work closely with other departments and communicate clearly and effectively with colleagues and guests

Job Responsibility

Coordinate all requirements for various conference groups booked by the Sales and Catering Departments
Coordinate with the Sales Department to ensure proper utilization of function space to yield maximum revenues
Ensure satisfaction of client at the outset of all events
Enforcing the terms of sales letter of agreement and guiding meeting planners through the planning process
Communicates the needs and expectations of the client with all departments in the hotel
Ensure successful execution of groups, beyond the clients’ satisfaction
Collaborate with clients using creative and attractive menu presentations and event proposals, to achieve both maximum revenue/profit potential and fulfillment of contractual responsibilities while satisfying client needs
Finalize the requirements of confirmed bookings while maximizing revenue potential through up selling and ensuring effective communication both written (Resumes, BEO, Daily Reports) and personal contact with all departments for the success of the event

What we offer

Competitive salary and a comprehensive benefits package
Market-leading pay and benefits (Medical, Dental, Vision and Retirement Savings Plan)
Complimentary accommodation at other Four Seasons Hotels and Resorts
Complimentary employee meals
Paid holidays, vacation, and sick days
Culinary, retail and wellness experiences at special rates

Fulltime

Director of Catering & Conference Services

The Director of Catering & Conference Services oversees the planning and executi...

Location

United States of America , Lana'i city

Salary:

100000.00 - 115000.00 USD / Year

Four Seasons

Expiration Date

Until further notice

Requirements

Successful candidate must possess legal work authorization in United States
The hospitality business functions seven (7) days a week, twenty-four (24) hours a day and scheduled days and times may vary based on need. Holidays and weekends availability is required
Hawaii Driver’s Abstract is required for this role
Ability to stand for extended periods, lift up to 40lbs, and push/pull as needed during shifts
Three years or more experience in a leadership position within Conferences Services

Job Responsibility

Oversee the planning and execution of all social and group events, serving as the primary liaison between clients and hotel departments
Ensure all contractual requirements are met
Guide planners through the event process
Deliver seamless experiences that achieve high levels of client satisfaction
Lead all aspects of team management
Oversee financial performance through labor management, budgeting, forecasting, cost controls, inventory oversight, and contractor invoice reconciliation
Maintain a visible leadership presence
Build strong client and guest relationships
Negotiate contracts, menus, and event proposals
Develop and uphold departmental standards

What we offer

100% Employer contributed Medical, Dental, and Vision benefits
Competitive wages and other benefits (Retirement Plan, Wellness Credit, Travel Credit) as well as Paid Time Off & Holiday Pay
Inclusive and diverse employee engagement & recognition events all year-round
Complimentary stays and exclusive discounts at Four Seasons Worldwide
Complimentary Employee Meals & Dry Cleaning for Employee Uniforms
Owner subsidized on-island housing, inter-island airfare to Oahu and other resources
Comprehensive learning and development programs to help you master your craft
Energizing Employee Culture where you are encouraged to be your true self

Fulltime

Conference Services Manager

Coordinates all requirements for various conference groups booked by the Sales D...

Location

United States of America , Atlanta

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

College Education preferred
2-3 years previous catering and/or banquet assistant manager/captain experience
Excellent reading, writing and oral proficiency in the English language
High level of creativity
Attention to detail
Ability to handle multiple tasks and make decisions in a fast paced client driven environment
Ability to work long and irregular hours, weekends and evenings
Delphi Sales and Catering Computer Software, MS Word, Excel, and ability to use e-mail and the Internet
Basic knowledge of audio-visual equipment and Internet technology – helpful

Job Responsibility

Coordinates all requirements for various conference groups booked by the Sales Department
Responsible for enforcing the terms of sales letter of agreement and guiding meeting planners through the planning process
Communicates the needs and expectations of the client with all departments in the hotel
Ensures successful execution of group and client satisfaction
Negotiate with clients through the use of creative and attractive menu presentations and event proposals
Conduct property tours and entertain planners of meetings, social events, and weddings
Plan and/or attend and/or participate in meetings with hotel staff and clients
Coordinate with the Sales Department and Catering to ensure proper utilization of function space to yield maximum revenues
Finalize the requirements of confirmed bookings while maximizing revenue potential through up selling
Supervise the execution of banquet events

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
Discounted rates for Marta and/or Parking

Fulltime

Select Country

Catering and Conference Services Manager

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Requirements

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