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Catering Account Manager

apetito.co.uk Logo

apetito UK

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Location:
United Kingdom

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Category:

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Contract Type:
Employment contract

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Salary:

Not provided
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Job Description:

We’re looking for a hands-on, driven individual with a passion for food, service, and people. This role would suit someone from a catering, contract catering, or events background—whether that’s a Chef, Area Support Manager, or an experienced operator ready to step into a more commercial, client-facing role. If you’re someone who thrives in a fast-paced environment, takes pride in delivering great service, and is motivated by making a real difference to customers and teams, this could be the perfect next step for you. As a Catering Account Manager, you’ll play a key role in strengthening client relationships, supporting both existing and new business, and bringing our “Passion for Service” to life. The focus is on driving retention, supporting growth, and ensuring our offer remains relevant, engaging, and consistently delivered to a high standard. The ideal candidate will be based in or around Northampton, with the ability to cover a territory spanning Northamptonshire and the M1 corridor across the Midlands and South of England, enabling effective customer engagement and regular on-site presence. 4 days per week will be spent in the field with customers with 1 days working from home. Some overnight travel will be required. Due to the nature of this role an Enhanced DBS will be required.

Job Responsibility:

  • Meeting sales targets
  • Growing business with existing customers
  • Maintaining relationships with customers to ensure their continued satisfaction
  • Being a genuine partner to your customers
  • Launching new customers
  • Training staff
  • Improving the dining experience for pupils
  • Sharing our expertise in food and nutrition
  • Helping the nursery/school manage its food budget
  • Working on business development opportunities
  • Contributing to a positive team environment
  • Working effectively alone and in a team
  • Retention
  • Mobilisations
  • Business Development
  • Managing a portfolio of around 40 customers with a focus on budget control, delivering training needs, product presentations and dispute resolution
  • Promoting apetito throughout the Education marketplace through extensive networking

Requirements:

  • Field based account management experience
  • Highly organised approach to time management
  • Good commercial and analytical acumen
  • Able to identify operational issues quickly and plan an effective solution
  • A consultative approach to influence people and outcomes
  • First rate communication, both written and verbal
  • Confidence in leading of meetings and presenting information
  • Adaptable to relate and engage with staff at all levels including C-suite
  • Proven background in training
  • Clean (or virtually clean) driving licence

Nice to have:

  • Experience of food/nutritional standards
  • Experience in Catering industry
  • Experience of the Education sector
  • Good Networking experience
  • Degree qualification
  • Food Hygiene training
  • Nutritional training (Dietician, Nutritionist, SALT etc.)
What we offer:
  • Competitive salary – accredited Living Wage employer
  • Company car
  • 25 days holiday per year, plus bank holidays
  • Option to purchase up to 5 additional days holiday per year
  • Generous annual bonus scheme
  • Pension scheme - employer matched contributions up to 5%
  • Life assurance scheme worth 2x annual salary
  • Free turkey or voucher at Christmas
  • apetito perks scheme including salary sacrifice options and retail discounts

Additional Information:

Job Posted:
April 24, 2026

Expiration:
April 26, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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