Category Specialist Inside Sales (Print & Promotional)

• Drive a high conversion rate of opportunities within approved margin guidelines
• Meet or exceed net sales and margin goals
• Support high-value accounts by partnering with Account Managers and Key Account Managers (up to $5M accounts) to secure one-time and recurring projects
• Manage multiple lead channels including hunt lines, loaded leads, web leads, and chat
• Develop and maintain strong knowledge of Quill's specialized product offerings, pricing, and solutions
• Meet phone time and dial expectations to stay consistently engaged with customers
• Manage and maintain a healthy opportunity pipeline in the company CRM while adhering to Pipeline SOPs
• Collaborate with cross-functional partners such as sales teams, merchants, and vendors
• Educate customers on relevant Quill features and benefits based on category needs
• Increase net sales and share of wallet through consolidation efforts and trusted advisor relationships

• At least 12 months of relevant experience in sales or customer service
• Demonstrated ability to communicate, present, and influence effectively
• Excellent verbal and written communication skills
• Self-motivated with the ability to thrive in a results-driven environment
• Strong prioritization, critical thinking, and problem-solving skills
• Strong time management and organizational abilities
• High School Diploma or GED

Thorough knowledge of category-specific products and services (Print & Promotional)

• Competitive pay + bonuses
• 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
• Online and Retail Discounts
• Company Match 401(k)
• Physical and Mental Health Wellness programs
• Inclusive culture with associate-led Business Resource Groups