This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The category manager is responsible for onboarding the right quality supply to ensure demand is fulfilled with the right customer experience being delivered. Owning above mandate will require you to do the following – Building a strong connect with service professionals in your city; Deploying your analytical skills to deep dive on key business problems and propose solutions; Getting your hands dirty in terms of going on ground to understand real issues, be it customer experience, partner onboarding, etc.; Running tight processes and SOPs in the city related to partner onboarding, service quality improvement, etc.
Job Responsibility:
Onboarding the right quality supply to ensure demand is fulfilled with the right customer experience being delivered
Ensuring no breakage in daily operations in your city
Implementing growth and quality improvement initiatives in sync with category heads at central level
Building a strong connect with service professionals in your city
Deploying your analytical skills to deep dive on key business problems and propose solutions
Getting your hands dirty in terms of going on ground to understand real issues, be it customer experience, partner onboarding, etc.
Running tight processes and SOPs in the city related to partner onboarding, service quality improvement, etc.
Requirements:
Sharp and hungry professionals willing to go above and beyond to create impact
6 months -2.5 years of work experience
Bachelor’s degree is mandatory
Ability to work in an environment that is fast paced, requires solving ambiguous problems and highly outcome oriented
Strong analytical skills
Hustle and get things done attitude
What we offer:
A great work environment with massive ownership and growth opportunities
Energy and hustle of a startup with processes and depth of a big organization
Expect to work with people you can learn from and are invested in your growth
Opportunity to be part of the mission to transform customer and partner experience
Latest tools and technology to get things done provided by the company