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Welcome to the Boots Customer & Category team – an exciting team at the heart of Boots UK's growth plans. Our Customer & Category Managers work at pace, building excellent relationships both internally and externally, as well as across functions. You’ll be able to demonstrate great team management skills, and work with agility to deliver the best opportunities for Boots. You’ll be accountable for executing the commercial strategy across your categories and executing the best possible delivery against this ambition. Reporting to the Head of Category, the Customer & Category Manager will be a key member of the category team. This role leads a team to deliver brilliant growth plans for our customers that drive differentiation and category growth. Have a passion for men's category to lead and inspire a team through the highs and lows of trading. Have an understanding of properties, space and layouts, to lead on any given project. Be responsible for the strategic delivery of the category plans. Building great relationships with our supplier partners to create the best possible plans for customers and secure new brands for the category. Have an entrepreneurial mindset, to pull all available levers to optimise the P&L. Be the expert in our customer – understand what they need now and what they would love in the future. Lead a team supporting them to drive the business and helping them to achieve their career goals.
Job Responsibility:
Executing the commercial strategy across your categories
executing the best possible delivery against this ambition
leading a team to deliver brilliant growth plans for our customers that drive differentiation and category growth
leading on any given project regarding properties, space and layouts
responsible for the strategic delivery of the category plans
building great relationships with our supplier partners to create the best possible plans for customers and secure new brands for the category
pulling all available levers to optimise the P&L
being the expert in our customer – understand what they need now and what they would love in the future
leading a team supporting them to drive the business and helping them to achieve their career goals
Requirements:
Strong commercial awareness with a deep understanding of customer needs and motivations
able to translate insight to strategy to trade plans which capitalise on customer and market opportunities
Inspirational leader who creates commitment and belief in others
Proactive, go-getter – doesn’t wait to be told what to do, but goes after new opportunities to drive the business harder
Nice to have:
Previous experience in retail and category management, with great negotiation skills
What we offer:
Boots Retirement Savings Plan
Discretionary annual bonus
Generous employee discounts
Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more
Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme