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Category Manager, Hot Foods

United States of America, Charlotte · Job Posted May 04, 2026
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Job Description

The Category Manager – Foodservice is responsible for managing and growing assigned Foodservice categories through strong collaboration with Business Units, vendor partners, and cross-functional teams. This role owns category performance across sales, margin, assortment, pricing, and execution, while supporting innovation, promotional planning, and continuous improvement of in-store performance. The Category Manager serves as a key link between strategy and execution, translating category objectives into actionable plans that are simple, scalable, and executable in stores. Also, any additional duties as assigned.

Job Responsibility

  • Own day-to-day management and performance of assigned Foodservice categories
  • Analyze category sales, margin, and execution performance to identify opportunities and risks
  • Support development and execution of category strategies aligned to Foodservice objectives
  • Monitor industry trends and competitive activity to inform recommendations
  • Support assortment planning, product transitions, and lifecycle management
  • Partner on pricing and promotional planning, including execution of vendor-funded programs including national vendor rebate management
  • Analyze planogram effectiveness and provide recommendations to improve performance
  • Manage assigned vendor relationships including item setup, costs, in-stocks, and logistics
  • Support negotiations, performance reviews, and issue resolution with vendor partners
  • Plan, track, and execute vendor initiatives, incentives, and contests with Operations and BUs
  • Partner with Operations, Training, and Field teams to support successful in-store execution
  • Participate in field visits to observe execution and collaborate with stores and BU leaders
  • Support development of tools, communications, and training materials that drive consistency
  • Collaborate with Head of Food, Directors, Marketing, Supply Chain, QA, Finance, and BUs
  • Support innovation launches, pilots, and regional tests
  • Contribute to team financial targets and annual business planning efforts

Requirements

  • Bachelor’s degree in business, finance, economics, or related field (or equivalent experience)
  • 3–5+ years of experience in category management, merchandising, foodservice, retail, or CPG
  • Strong analytical skills with ability to translate data into actionable insights
  • Understanding of retail execution and store-level operations
  • Ability to manage multiple priorities in a fast-paced environment
  • Strong communication and collaboration skills
  • Willingness to travel up to 40%

Nice to have

  • Foodservice or Fresh / Prepared Foods category experience
  • Experience working with national or regional vendors
  • Familiarity with promotional planning, planograms, and in-store execution models
  • Exposure to Food Safety, QA, or regulated food environments

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