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We are seeking a strategic Category Lead, Indirect Procurement & Strategic Sourcing to lead the end-to-end lifecycle of our diverse indirect spend. In this influential role, you will serve as the primary architect for our Marketing, HR, Corporate Services and other Indirect category strategies. You will manage a high-impact portfolio that includes global creative agencies, media buying, HR, and corporate services programs. This is a mission-critical partnership role requiring deep collaboration with Marketing (CMO), HR (CPO), Legal, and Finance. You will ensure the organization partners with top-tier service providers that elevate the Appian brand while maintaining a disciplined, value-driven approach to global indirect spend.
Job Responsibility:
Multi-Year Category Strategy & Business Alignment: Design and execute multi-year category strategies for Marketing, HR, Corporate Services and other Indirect categories that scale with Appian’s global growth
Act as a strategic advisor to the Marketing and People teams
translate creative and human-centric requirements into structured procurement outcomes that drive measurable ROI
Stay ahead of trends in the Agency landscape, media inflation, and evolving labor market costs to ensure Appian remains competitive and agile
Collaborate with key business stakeholders to forecast seasonal spend peaks, ensuring procurement activities are aligned with the fiscal calendar and organizational priorities
Strategic Sourcing & Lifecycle Execution: Own the "Intake-to-Contract" pipeline for indirect services, maintaining a 24-month renewal look-ahead to maximize negotiation leverage and prevent service lapses
Develop Indirect Category Playbooks to standardize how we buy professional services, ensuring speed to market without sacrificing due diligence
Conduct Quarterly Business Reviews (QBRs) with key agencies and service providers to monitor KPIs, ensure brand alignment, and drive continuous value beyond the initial contract
Contracting, Risk & Governance: Partner with Legal to navigate complex Master Service Agreements (MSAs) and Statements of Work (SOWs). Focus on commercial architecture, including performance-based incentives, intellectual property rights, and "out-clauses."
Establish and maintain robust governance frameworks to manage complex fee structures, mitigate spend leakage, and ensure global compliance with corporate procurement standards
Synthesize qualitative service metrics and quantitative financial data into concise decision memos for senior leadership, highlighting fiscal impact and strategic trade-offs
Requirements:
Bachelor’s degree in Business, Marketing, Supply Chain, or a related field
6+ years of experience in procurement, sourcing, and contract management, within Indirect categories (Marketing, HR, or Professional Services) preferred
Direct experience negotiating with global agencies, media firms, and corporate service providers known for complex, milestone-based commercial models
High Emotional Intelligence: Demonstrated ability to build consensus with "creative" and "people-centric" departments (Marketing, HR) while maintaining rigorous procurement discipline
Fluent in Service-Level Economics: Deep understanding of agency retainer models, media buying mechanics, and benefits benchmarking
Highly proficient in TCO analysis, spend data visualization, and creating "what-if" scenarios to support high-stakes negotiations and budget planning
What we offer:
Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires
Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education
Community: We’ll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups
Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more