Category Lead, Indirect Procurement

• Multi-Year Category Strategy & Business Alignment: Design and execute multi-year category strategies for Marketing, HR, Corporate Services and other Indirect categories that scale with Appian’s global growth
• Act as a strategic advisor to the Marketing and People teams
• translate creative and human-centric requirements into structured procurement outcomes that drive measurable ROI
• Stay ahead of trends in the Agency landscape, media inflation, and evolving labor market costs to ensure Appian remains competitive and agile
• Collaborate with key business stakeholders to forecast seasonal spend peaks, ensuring procurement activities are aligned with the fiscal calendar and organizational priorities
• Strategic Sourcing & Lifecycle Execution: Own the "Intake-to-Contract" pipeline for indirect services, maintaining a 24-month renewal look-ahead to maximize negotiation leverage and prevent service lapses
• Develop Indirect Category Playbooks to standardize how we buy professional services, ensuring speed to market without sacrificing due diligence
• Conduct Quarterly Business Reviews (QBRs) with key agencies and service providers to monitor KPIs, ensure brand alignment, and drive continuous value beyond the initial contract
• Contracting, Risk & Governance: Partner with Legal to navigate complex Master Service Agreements (MSAs) and Statements of Work (SOWs). Focus on commercial architecture, including performance-based incentives, intellectual property rights, and "out-clauses."
• Establish and maintain robust governance frameworks to manage complex fee structures, mitigate spend leakage, and ensure global compliance with corporate procurement standards
• Synthesize qualitative service metrics and quantitative financial data into concise decision memos for senior leadership, highlighting fiscal impact and strategic trade-offs

• Bachelor’s degree in Business, Marketing, Supply Chain, or a related field
• 6+ years of experience in procurement, sourcing, and contract management, within Indirect categories (Marketing, HR, or Professional Services) preferred
• Direct experience negotiating with global agencies, media firms, and corporate service providers known for complex, milestone-based commercial models
• High Emotional Intelligence: Demonstrated ability to build consensus with "creative" and "people-centric" departments (Marketing, HR) while maintaining rigorous procurement discipline
• Fluent in Service-Level Economics: Deep understanding of agency retainer models, media buying mechanics, and benefits benchmarking
• Highly proficient in TCO analysis, spend data visualization, and creating "what-if" scenarios to support high-stakes negotiations and budget planning

Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESSP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more