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We are looking for a Category Buying Manager to join us at Caffè Nero. The role is based at our offices in Covent Garden, with a typical weekly working pattern of 3 office days & 2 days from home (or supplier/store visits). This is a highly commercial role, with responsibility for our Beverages & Snacking categories. The successful candidate will centrally drive profitability across Speciality Coffee, Hot Chocolate, Tea, Matcha, Alternative Milk, Packaged Drinks and Snacking (Sweet & Savoury). They will also be accountable for the category gross margin, delivered through supplier negotiation and category management. They will negotiate complex contracts and mitigate inflation - representing the values of Caffè Nero in every action and decision. They will be the champion for these categories across our key functions (Marketing, Food Development, Operations & Finance) to ensure a strong commercial focus on Sales and Margin, and the progression of innovative and commercially balanced range. There is a big opportunity to drive improved performance in the Snacking category in particular by driving improved compliance across our stores. The role will cover the Beverages & Snacking, but there may be times when the successful candidate will be required to work on additional categories to support the broader team and aid professional development/progression within the business.
Job Responsibility:
Developing clear category plans including tender dates and supplier strategies
Negotiating optimum prices with suppliers and mitigating any annual inflation
Demonstrating great communication skills to all levels of the business, from our stores to the CEO
Engaging positively with stakeholders across the business that have previously not worked with procurement at Caffe Nero to unlock commercial value
Knowing and understanding the relevant market and category performance, delivering meaningful updates by category to the business
Owning end to end supplier performance to ensure uninterrupted supply and service
Liaising with Supply Chain, Food Development, Marketing, Finance and Operations Teams to ensure that products and services purchased are fit for purpose
Liaising with suppliers to ensure that Caffe Nero is responding / adhering to relevant legislative changes across the packaging category
Exploring global supplier agreements across our international territories
Providing procurement support to the additional brands within the Caffè Nero Group (Coffee#1, FCB Coffee and Harris + Hoole) where required
Requirements:
Strong and relevant experience gained from working in a procurement/buying role within the retail, hospitality, or food & beverage sectors
Solid evidence of being an excellent negotiator, influencer, and deal maker, who can obtain value for the business, making the best use of budgets
An analytical and methodical approach to problem solving, with great attention to detail
Great communication skills, whether that's presenting, or taking a flexible and adaptable approach with our stores, suppliers and colleagues
Experience working with field/operations/store teams to deliver in-store activity
Ability to run reports, analyse complex data and make category decisions to drive forward sales and margin
A collaborative and supportive coaching style
Ability to manage time and priorities
Be proactive, take the initiative and have a growth mindset
What we offer:
Access to our benefits platform, giving discounts at the touch of a button
Bonus scheme
25 days holiday per annum (plus bank holidays), rising with service
50% employee discount on handcrafted drinks and 40% employee discount on food
Private medical care through Vitality
Medicash (cashplan healthcare scheme)
Supporting our team members to achieve their professional goals is important to us, so alongside your day to day work you may have an opportunity to complete a professional qualification with our learning partners
Free hand-crafted drinks whilst you’re in the office - in your first week you’ll have Barista training, so you’ll know how to make the very best Caffè Nero coffee!