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The Catalog Data Governance & Reporting manager supports company catalog data analytics initiatives which support all USAG Catalog Look-Up applications for NAPA U.S. and NAPA Canada. This position is responsible for establishing and promoting modern data and analytics governance principles, policies, standards, processes, and tools. This role requires a broad mix of business and technical savvy, teamwork, influencing decisions, and effective communication skills with key internal partners at all levels. The manager works directly with business representatives to define and implement the new processes and standards to monitor and improve all aspects of data quality, and maintenance across the organization.
Job Responsibility
Grow the data governance practice, govern and roadmap, including strategic priorities for development of governance and reporting capabilities
Develop a data governance framework, with a focus on improvement and sustainment of data quality through organizational and departmental behavior policies and standards, principles, governance metrics, processes, related tools and data architecture
Define roles and responsibilities related to data governance and ensure clear accountability for stewardship of the company's primary product catalog and information assets
Serve as a liaison between Business, Functional areas and Technology to ensure that data related business requirements are clearly defined, communicated and well understood and considered as part of operational prioritization and planning
Define indicators of performance and quality metrics and ensure compliance with data related policies, standards, roles and responsibilities, and adoption requirements
Facilitate the development and implementation of data quality standards, data quality reporting & dashboards, and data insights/adoption of requirements across the organization
Lead resources from the Business and Functional areas and IT business and operations functions, to achieve their objectives
resolve issues escalated from Business and Functional data governance and enrichment representatives
In conjunction with the IT, provide progress reports to Department Leadership and oversee periodic updates to the department roadmap
Identify new business opportunities pertaining to the use of information assets to achieve efficiency and effectiveness in the marketplace / represent data as a strategic business asset
Must be willing and able to travel within the United States and Canada
Be willing to represent the company (NAPA, GPC) in a professional and courteous manner in all dealings with GPC Suppliers, Employees of GPC, and Customers of GPC
Willing to perform any and all tasks as directed by management
Other duties as assigned
Requirements
Bachelors or master's in computer science, MIS, or Information Management, or equivalent experience
Minimum of 3+ years of experience with large-scale data or project management and oversight experience
Minimum of 3 years in a major organization
8+ years in a management role
Knowledge of industry leading data quality, data standards and data management practices
Knowledge of data governance practices, business and technology issues related to management of enterprise information assets and approaches/emerging trends and issues
Demonstrated change management skills, including communication, culture change and performance measurement system design
Knowledge of data architecture and technology solutions
Ability to manage senior relationships across all the Business and Functional areas
Ability to develop cooperative and constructive working relationships
Ability to handle complaints, settle disputes and resolve conflicts and negotiate with others
Collaborative team player orientation towards work relationships, strong culture awareness
Internally and externally recognized subject matter expert that influence the way things are done
Strong abilities in data exploration, data manipulation, and data visualization
Ability to travel as required within the US and Canada