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Casualty Claims Handler

https://www.lawesrecruitment.co.uk Logo

Lawes Consulting Group

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Location:
United Kingdom, Glasgow

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Category:
Insurance

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Contract Type:
Not provided

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Salary:

32000.00 GBP / Year

Job Description:

We are seeking on behalf of our client; a Claims Handler with a focus on Casualty Claims to join their team in Glasgow. The successful candidate will be responsible for accurately assessing and evaluating a range of claims, negotiating settlements, and providing exceptional customer service.

Job Responsibility:

  • Accurately assess a range of simple and complex claims and evaluate liability and quantum up to £25,000
  • Identify and handle customer complaints effectively
  • Negotiate settlement of claims and ensure high levels of customer care
  • Engage with internal partners and clients to ensure fair and robust investigation of claim cases
  • Participate in audits when required
  • Handling a portfolio of up to 350 casualty claims
  • Dealing with policyholders and brokers
  • Attending review meetings
  • Providing a professional claims service at all times

Requirements:

  • Previous claim handling experience
  • Experience in the financial services or insurance sector preferred
  • Experience dealing with Casualty Claims is advantageous
  • Proficiency in Microsoft Office applications
  • Proven work experience in a customer-facing environment
  • Experience working in a commercial insurance claims environment is advantageous
  • Excellent customer service skills
  • Strong written and verbal communication skills
  • Ability to acquire new IT skills

Additional Information:

Job Posted:
May 23, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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