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Davies are looking to recruit a dedicated Liability Claims Handler to join our growing Casualty team. The role of the Liability Claims Handler is to efficiently handle EL & PL claims for both personal injury and third-party property damage. While not essential, experience of all 3 UK legal jurisdictions would be beneficial as would experience in other areas of claim's handling. The successful candidate will manage an allocated caseload, completing enquires in relation to policy indemnity, legal liability and quantum, reporting to clients and ensuring that claims are handled proactively in accordance with the handling philosophy of Casualty Claims Solutions and their clients This exciting opportunity will see the successful candidate working as part of a dedicated team providing a first-class proactive claims handling service to major clients.
Job Responsibility:
Liaison with Insurers, Policyholders and Brokers
Investigation of allocated claims from the desk, or via referral to a field adjuster for site investigation where appropriate
Obtaining all necessary evidence and relevant documentation
Determining appropriate actions for the resolution of the case
Preparation of detailed reports, where required, providing advice on policy indemnity, legal liability, quantum and tactics
Negotiating settlement where appropriate, within agreed authority limits
Corresponding with all parties professionally to proactively progress the case to conclusion
Handling all cases in accordance with the client's requirements by referral to documented procedures at all times
Maintaining a proper reserve at all times by regular review
Keeping updated on any technical changes relevant to your role
managing an allocated caseload, completing enquiries in relation to policy indemnity, legal liability and quantum, reporting to clients and ensuring that claims are handled proactively in accordance with the handling philosophy of Casualty Claims Solutions and their clients
Requirements:
Experience handling EL (Employers Liability) & PL (Public Liability) claims
Experience handling personal injury
Experience handling third-party property damage
Knowledge of how to value an injury claim
Knowledge of reserving philosophies desirable
Knowledge of Civil Procedure Rules and the Claims Portal
Good communications skills at all levels
Excellent customer service
The ability to work as part of a team
Take responsibility for your own workload
Must be able demonstrate adaptability and flexibility
Good planning and organisational skills
Strong IT skills
Nice to have:
Experience of all 3 UK legal jurisdictions
experience in other areas of claims handling
Knowledge of reserving philosophies
What we offer:
Career & Purpose
Davies Innovation Lab
Leadership training programme
Funding for professional qualifications
Thrive at Davies: learning opportunities
Environmental & Social
The Davies Foundation
Local charity funding
Pennies To Heaven
Employee Resource Groups
Employee volunteering programme
Financial Health: Pension, 5% employee and 5% employer contribution
My Choices at Davies provides: High Street discounts and Financial wellbeing hub