Casual Supervisors & Managers Job at 14forty (Glasgow)

Job Description

As the official catering partner for The Scottish Event Campus (SEC), SEC Food by Levy are excited to be expanding our exceptional team. We are looking for an experienced and dedicated Operations Supervisor to join our Live Entertainment team on a casual and flexible basis. Levy is the vibrant and exciting sector of Compass Group, the world’s largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality. In the UK, we are proud to have a wealth of long-standing partnerships with venues across sport, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Chelsea, Principality Stadium, Scottish Event Campus (SEC) and ExCel London.

Job Responsibility

Comprehensive knowledge of Live operation and its overall part in the SEC operation
Reporting to management team and assisting them in all managerial tasks
Supporting the operational team leaders and delegating tasks and stations accordingly
Displaying exceptional hospitality and restaurant standards
Leading by example, delegating to team leaders to ensure all operational procedures are being followed
Training new members of staff to Levy standards
Ensuring all areas are properly set up and closed by team members
On shift team management - ensuring team are preforming to set standards and conducted outlined for Live operations
Base understanding of P&L to know where and when to drive efficiencies in variable payroll
Reporting any maintenance issues to senior management
Ensuring all team are presentable and adhering to company standards
Liaising with staffing to ensure staffing levels are appropriate / organising cover where necessary
Ensure environmentals are correct: music, lighting, temperature (where possible)
Following any reasonable request from senior management
Complies with Compass Group policies and procedures
Working hours as required to do your job on a casual basis
Identifying knowledge gaps within the team and assist management in tying in with training co-ordinator to remedy this
Being an active part of the operation to drive sales opportunities and keep the team motivated
Look for innovative ways to improve and streamline service
Focus on allergens and ensuring all information is up to date and accurate
Able to tie in with other departments and give/send support where viable
Build and maintain a strong relationship with the SEC client

Requirements

Minimum of 2 years of supervisory experience in the hospitality industry, with exposure to restaurant or bar environments
Results orientation - Goes the extra mile
Responding to customers – Takes personal responsibility
Integrity – Acts on values and beliefs
Working together for the business – Keeps people informed
Holding others accountable – Sets performance standards
A natural ability to motivate and manage staff to deliver exceptional service delivery, experience in leading a team essential
Confidently able to manage a mixture of skillsets to achieve the best results
Positive and passionate focus on food – a natural flare for hospitality
Exudes confidence, energy, and charisma
Flexible and agile in approach
Calm and structured approach
Excellent communication and presentation skills
Experience in a fast paced, high-pressure environment
Excellent motivational leader
Great product knowledge
Strong organizational skills

What we offer

Staff meal entitlement while on duty
Free staff car parking on site
Ample opportunity for career progression within events & hospitality
Become part of a fun and friendly team that delivers a range of incredible events
The opportunity to progress in your role across other venues within Compass Group UK and Ireland
Flexible shifts and manage your own work schedule
Perks @ Work discounts for all employees

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