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Casual Spa Butler

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
United Kingdom , London

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

As a Spa Butler at St. Pancras London, you play a key role in maintaining a safe, pristine, and welcoming spa environment, supporting the overall guest experience with efficiency and discretion. With a strong focus on health and safety protocols, you ensure that all spa areas meet five-star hygiene and presentation standards at all times. Your attention to detail, proactive attitude, and commitment to safety ensure that every guest enjoys a relaxing and secure spa experience.

Job Responsibility:

  • Ensure the spa and wellness areas, including the pool, thermal suites, and relaxation spaces, are maintained to the highest standards of cleanliness, hygiene, and presentation at all times
  • Perform regular safety checks and facility inspections to ensure full compliance with Health & Safety regulations, including COSHH guidelines
  • Prepare and restock spa amenities such as towels, robes, refreshments, and other guest essentials to support a seamless spa journey
  • Assist guests in a discreet and professional manner, providing support with lockers, facilities, and general spa information
  • Monitor guest flow in and out of wet and relaxation areas, ensuring capacity limits and cleanliness standards are consistently upheld
  • Report any maintenance, safety, or cleanliness issues promptly to the appropriate department for immediate resolution

Requirements:

  • Certified Pool Responder, monitoring the pool area and responding swiftly and effectively to any incidents or emergencies to ensure guest safety
  • Maintain confidentiality and adhere to all safety, hygiene, and brand protocols in all areas of the spa
  • Support the delivery of a calm, safe, and luxurious spa environment through a proactive, detail-oriented, and guest-focused approach
What we offer:
  • 28 days holiday (including Bank Holidays), with increasing entitlement based on length of service
  • Annual Performance Review pay adjustments
  • Complimentary gym and spa access
  • Free meals while at work
  • Dry-cleaning service availability for uniforms
  • Complimentary enrolment in BenefitHub, granting unlimited deals from various retailers and more
  • 20% discount at any of the St. Pancras outlets
  • Marriott Discount Card offering benefits on hotel stays, room upgrades, gift shop purchases, and F&B across 130 countries
  • Travel ticket season loan
  • Life Assurance Scheme
  • Cycle to work scheme
  • Employee Assistance Programme access
  • Mental Health First Aiders within the team
  • Comprehensive Training and Development programme participation
  • Awards and recognition celebrations, among many other benefits
  • Outstanding Wellness program

Additional Information:

Job Posted:
January 16, 2026

Employment Type:
Parttime
Work Type:
On-site work
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