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As a Sales Advisor, you’ll be the face of Frasers, delivering exceptional service and creating personalised shopping experiences that inspire customer loyalty. With a genuine passion for retail and a customer-first mindset, you’ll help shape a luxurious and welcoming store environment, while also supporting store operations when required.
Job Responsibility:
Greet and engage customers with confidence and warmth upon entry
Offer assistance and first-contact solutions, e.g. directing to click-and-collect or removing tags at exit points
Provide styling advice and product recommendations through active listening and strong product knowledge
Support nearby tills or departments when required, ensuring smooth customer journeys
Maintain a high standard of visual presentation and stock availability through replenishment and stockroom upkeep
Participate in store events and activations, sharing feedback and ideas for continuous improvement
Assist in loss prevention by remaining alert and compliant with store procedures
Adhere to health & safety standards at all times
Maintain exceptional personal presentation and brand representation
Requirements:
Customer-focused with relevant experience in a retail or hospitality setting
Confident communicator who can build relationships and trust with ease
Passionate about delivering a luxury shopping experience
Target-driven with a desire to achieve and exceed sales goals
A true team player, willing to support other areas of the store as needed
Flexible, reliable, and adaptable in a fast-paced environment
What we offer:
Competitive Pay
Generous Staff Discount across Frasers and all Frasers Group brands
Career Growth – opportunities to develop within a fast-paced, ambitious retail group
Premium Store Environment with a customer-first culture