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This isn't your average shop floor job. As a Sales Assistant at Flannels, you're the face of luxury retail: the first impression, the trusted stylist, the reason customers come back. You'll create moments that feel personal, polished, and effortlessly premium, from the second the doors open.
Job Responsibility
Welcome every customer like they're walking into somewhere special
Ask the right questions, listen properly, and style with intent
Stay sharp on collections, brands, and trends
Bring promotions, loyalty perks, and the little extras to life
Handle transactions with accuracy and confidence
Keep the shop floor looking flawless
Get the store trade-ready every morning through replenishment and prep
Spot the opportunity for an add-on or a smarter alternative
Deliver service that's consistent, considered, and unmistakably Flannels
Follow our policies and procedures
Requirements
Confidence, energy, and a drive to deliver
Strong communication and people skills
A genuine passion for customer service done well
A team-first mindset and a love for fast-paced retail
Reliability, flexibility, and a willingness to roll with change
A real interest in designer and contemporary fashion
What we offer
Competitive pay
Staff discount across the full Frasers Group family of brands