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Frasers is a dynamic and iconic retail destination, originally established in 1849 in Glasgow. Today, our stores are designed as inspirational spaces to explore, connect, and shop, home to unrivalled fashion, beauty, accessories, homeware collections, and more. Rooted in Hugh Fraser's original vision, we combine heritage with innovation and exceptional service.
Job Responsibility
Greet and engage every customer with confidence and warmth from the moment they walk in
Offer first-contact solutions, whether that's directing to click-and-collect or checking additional stock
Provide styling advice and product recommendations through active listening and strong product knowledge
Step in to support nearby tills or departments to keep the customer journey seamless
Keep visual presentation sharp and stock available through replenishment and stockroom upkeep
Get involved in store events and activations, and share feedback to keep us improving
Stay alert and compliant with store procedures to support loss prevention
Follow health and safety standards at all times
Represent Frasers to the highest standard, in service and in personal presentation
Requirements
Relevant retail or hospitality experience and a customer-first mindset
Confidence and warmth that builds trust and lasting relationships
A genuine passion for delivering a luxury shopping experience
A target-driven approach and the drive to exceed sales goals
A team-first attitude, ready to support other areas of the store when needed
Flexibility, reliability, and adaptability in a fast-paced environment
What we offer
Competitive pay
Generous staff discount across Frasers and all Frasers Group brands
Career growth in a fast-paced, ambitious retail group
A premium store environment with a customer-first culture
Training and development to sharpen your craft and grow your career