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Corporate aviation is a service-focused, demanding yet ultimately rewarding sector of the aviation industry. As a Ramp Service Agent in a luxury service company, your role extends further than most; from initial flight setup, pricing and logistic coordination through to aircraft marshalling and luggage handling. Our customers expect the very best and at ExecuJet, a day on the ramp is never the same.
Job Responsibility:
Initial customer request response, discussing ExecuJet services and pricing
Flight set-up, ensuring all elements correct and handling confirmation sent
Ground handling services
including providing lavatory and water service, luggage handling and aircraft marshalling
Coordination of third-party suppliers, i.e. making catering, hotel and limousine bookings and ensuring these arrive on time for aircraft arrival or departure
Executive lounge service, when required, to waiting passengers and crew
Maintenance and cleaning of the premises, including company vehicles and ramp equipment
Billing and administration duties
Requirements:
Physically fit with the ability to lift up to 32kg
Demonstrated ability to deliver a luxury service experience
Must be reliable and highly motivated
Capable of working within a fast-paced environment, with the ability to meet critical deadlines
Able to work successfully as part of a team and autonomously
Be fluent in spoken and written English with excellent communication skills
Be well presented
Must be willing to work in all weather conditions
Must hold a current Drivers Licence
Australian citizenship or permanent residency is required
Nice to have:
Prior Ramp Agent/Aviation experience would be a distinct advantage