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Casual Optical Assistant

Australia, Booragoon · Job Posted January 22, 2026
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Job Description

Bailey Nelson is looking for a Casual Optical Assistant for our store in Booragoon. We are a tight-knit bunch of down to earth individuals who look for ways to relentlessly improve on everything we do, every day. Our people and the interactions we have with one another and with our customers are what defines the essence of who we are.

Job Responsibility

  • Delivering the best possible experience to customers every day
  • Meeting customers' frame styling and eyecare needs
  • Helping solve customer eyecare and eyewear needs and deliver outstanding outcomes

Requirements

  • Previous customer service experience within retail, hospitality or a similar industry
  • Willingness to learn optical skills
  • Genuine passion for creating amazing customer experiences
  • Love of being in a fast paced, growing business and able to adapt to change
  • Ability to effectively manage time and operational requirements
  • Ability to use critical thinking and product/optics knowledge to solve customer vision problems
  • Passion for building a strong rapport with team
  • True love of achieving and driving results through excellent customer service
  • MUST have flexible availability across weekdays and weekends

Nice to have

Previous optical experience

What we offer

  • Access to world-class web-based learning platform
  • Generous team allowance for Bailey Nelson products
  • Leadership team committed to engagement and development

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