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As a Housekeeping Porter you are an essential part of the Housekeeping team. In this role you will provide operational support for all the aspects of the housekeeping department in an energetic, timely and precise manner. You will provide all necessary equipment and items, requested by supervisors, room attendants or guests. As a porter you will also assist the room attendants in general housekeeping duties such as moving heavy furniture, cleaning in high places, setting extra beds, deep cleaning carpets and keeping all services areas cleared of rubbish. As a porter you will provide fine, yet unobtrusive service, while at the same time taking care of all our guests requests. You have a hands-on approach, are flexible and know how to prioritize even in busy and demanding situations. Performs other related tasks as assigned by management.
Job Responsibility:
Provide operational support for all aspects of the housekeeping department
Provide necessary equipment and items
Assist room attendants in general housekeeping duties
Provide fine, yet unobtrusive service while taking care of guest requests
Perform other related tasks as assigned by management
Requirements:
Provide operational support for all aspects of the housekeeping department in an energetic, timely and precise manner
Provide all necessary equipment and items requested by supervisors, room attendants or guests
Assist room attendants in general housekeeping duties such as moving heavy furniture, cleaning in high places, setting extra beds, deep cleaning carpets and keeping all services areas cleared of rubbish
Provide fine, yet unobtrusive service while taking care of all guest requests
Have a hands-on approach, be flexible and know how to prioritize even in busy and demanding situations
Follow all company and safety and security policies and procedures
Report any maintenance problems, safety hazards, accidents, or injuries
Complete safety training and certifications
Ensure uniform and personal appearance are clean and professional
Maintain confidentiality of proprietary information
Welcome and acknowledge all guests according to company standards
Anticipate and address guests’ service needs
Assist individuals with disabilities
Thank guests with genuine appreciation
Speak with others using clear and professional language
Develop and maintain positive working relationships with others
Listen and respond appropriately to the concerns of other employees
Ensure adherence to quality expectations and standards
Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance
Ability to push and pull work-related machinery over sloping and uneven surfaces
Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination
Reach overhead and below the knees, including bending, twisting, pulling, and stooping
Stand, sit, kneel, or walk for an extended period across an entire work shift
Move through narrow, confined, or elevated spaces
Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills
Perform other reasonable job duties as requested by Supervisors
What we offer:
National and internal promotion opportunities
World class training and development programmes tailored to enhancing your skills