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We are currently recruiting for a Casual Housekeeping Porter to join our Housekeeping Team at the Sheraton Grand Hotel & Spa. Sheraton Grand Hotel & Spa is one of Scotland's leading 5 star hotels. As the largest 5 star hotel, we also have the biggest banqueting and meeting facilities of any hotel in Edinburgh with a capacity of up to 500 and our One Square Restaurant and bar.
Job Responsibility:
Act as a liaison between Housekeeping, Guests and other departments to ensure a positive hotel experience for guest rooms and public areas
Provide a visible and accessible floor presence to anticipate, understand and act upon Housekeeping associates’ needs
Respond to guest requests on the floor
Assist the Executive Housekeeper with day-to-day operations of the housekeeping departments
Ensure all areas under control are maintained to the highest standards of cleanliness and tidiness
Collection and delivery of guest laundry in a timely and efficient manner
Responsible for delivery, collection and making up of cots to required standard
Responsible for maintaining standards of irons and ironing boards
Delivery of duvets, pillows and bedboards and maintaining service area supplies as required
Responsible for ensuring service areas and lifts are clean and well maintained at all times, removing any rubbish, dirty crockery, glassware etc
Assist in training new porters as and when required
Answering pager and dealing with all requests and general housekeeping enquiries
Requirements:
Experience within a Housekeeping department within a 5 star environment
Able to work on your own initiative as well as part of a team