This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
As a Fan Support Team Member, you will be responsible for ensuring that fans visiting Anfield Stadium are helped and supported as required. This is a casual position, offering variable hours including evenings and weekends on a flexible assignment basis.
Job Responsibility:
Provide information for fans on match day, including directions, services available, and promotional activity
Be a visible sign of support and information for all visitors
Be alert to people around you, acknowledging them, checking they are ok
Resolve or escalate any issues of concern or complaint in the appropriate manner
Requirements:
Customer service driven
Confident and outgoing
Able to communicate clearly
Team player
Able to remain calm
High level of professionalism
Must be aged 18 or over
Must engage in Level 2 Certificate in Spectator Safety training within first season (if not already possessed)
Able to wear a backpack/flag whilst on duty
Role is based outside and around the Stadium
What we offer:
Offered Level 2 Certificate in Spectator Safety qualification (if not already possessed)