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Riverside Health Care Logo Riverside Health Care · Office Administration

Casual Clerk

Canada Employment contract 26.21 - 27.01 CAD / Hour · Job Posted December 11, 2025
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Job Description

Casual Clerk position in the Registration department at La Verendrye General Hospital, part of Riverside Health Care.

Job Responsibility

  • Patient registration
  • Operate communications systems
  • Provide reception/information services to patients and visitors
  • Collection, preparation, audit, and distribution of statistical data for the corporation
  • Perform basic finance functions
  • General office duties
  • Perform all inpatient, day surgery, emergency, and clinical patient registrations
  • Prepare and distribute daily, weekly, and monthly reports generated via Meditech for various departments
  • Assign Health Card Numbers to Newborns
  • Maintain the Birth and Bed books
  • OHIP validation follow-up
  • Maintain switchboard operation answering all incoming calls and directing them accordingly
  • Assisting Medical and Nursing staff in contacting tertiary facilities and specialists
  • Maintain the beeper system and page for all on-call Medical, Nursing, Diagnostic Services and Maintenance staff
  • Responsible for paging of all Codes
  • Provide information and direction to patients and visitors to the facility
  • Monitor security cameras, alarm systems and nurse-call system
  • Assist Nursing with Ambulance Patch Phone
  • Monitor PHRS (Provincial Hospital Resource System) and communicate pending transfers with the Bed Management Coordinator or their designate Statistics
  • Verify census with Nursing Units prior to midnight, make appropriate changes and submit to Clerk III
  • Data Quality Audits on statistical reports to ensure accuracy
  • Update Critical website
  • Maintain and balance Petty Cash
  • Maintain client accounts receivable files
  • Prepare and issue receipts
  • Prepare WSIB billing cards
  • Complete Insurance Forms for Patient Billings
  • Note patient charges on account forms
  • Prepare adjustments on patient accounts for submission to finance
  • Code Responsibility for payment on Outpatient billing copy
  • Receive and follow work schedule/instructions from the Manager, Patient Information Services and as outlined in established policies and procedures
  • Maintain patient telephone and television services
  • Prepare patient charts for Nursing Units
  • Miscellaneous filing
  • Promote goals and objectives of the corporation
  • Adhere to the Occupational Health & Safety programs, standards, and practices
  • Adhere to policies and procedures of the department and the corporation
  • Adhere strictly to principles of confidentiality
  • Promote continuous quality improvement principles and participate in ongoing activities
  • Basic maintenance of office equipment and report all unsafe/hazardous conditions, defective equipment, etc. to the Manager, Patient Information Services immediately and/or designate
  • Attend and participate in Inservice educational classes, on-the-job training program/workshops, seminars, etc. as requested and/or approved
  • Other related duties as may become necessary, or as directed by the Supervisor of Health Records & Registration

Requirements

  • Minimum Grade 12, or equivalent education acceptable to the Employer
  • Proficient in the use of computer software, including Word and Excel
  • Understands and maintains confidentiality
  • Excellent organizational skills
  • Ability to act or respond in a crisis situation
  • Ability to multi-task
  • versatile in changing priorities
  • Ability to work independently as well as in a team
  • Telephone etiquette
  • Demonstrates initiative
  • Willing to work shift work
  • Demonstrated strong written and verbal communication skills
  • Demonstrated strong interpersonal skill with the ability to function effectively independently, within a team, with front line personnel, and management
  • Demonstrated ability to function effectively in a fast-paced healthcare environment with excellent organizational and time management skills with the ability to multitask and prioritize workload
  • Dependable with a verifiable acceptable attendance record
  • Proven ability to perform the essential duties of the position on a regular basis
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