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Casual Clerk position in the Registration department at La Verendrye General Hospital, part of Riverside Health Care.
Job Responsibility:
Patient registration
Operate communications systems
Provide reception/information services to patients and visitors
Collection, preparation, audit, and distribution of statistical data for the corporation
Perform basic finance functions
General office duties
Perform all inpatient, day surgery, emergency, and clinical patient registrations
Prepare and distribute daily, weekly, and monthly reports generated via Meditech for various departments
Assign Health Card Numbers to Newborns
Maintain the Birth and Bed books
OHIP validation follow-up
Maintain switchboard operation answering all incoming calls and directing them accordingly
Assisting Medical and Nursing staff in contacting tertiary facilities and specialists
Maintain the beeper system and page for all on-call Medical, Nursing, Diagnostic Services and Maintenance staff
Responsible for paging of all Codes
Provide information and direction to patients and visitors to the facility
Monitor security cameras, alarm systems and nurse-call system
Assist Nursing with Ambulance Patch Phone
Monitor PHRS (Provincial Hospital Resource System) and communicate pending transfers with the Bed Management Coordinator or their designate Statistics
Verify census with Nursing Units prior to midnight, make appropriate changes and submit to Clerk III
Data Quality Audits on statistical reports to ensure accuracy
Update Critical website
Maintain and balance Petty Cash
Maintain client accounts receivable files
Prepare and issue receipts
Prepare WSIB billing cards
Complete Insurance Forms for Patient Billings
Note patient charges on account forms
Prepare adjustments on patient accounts for submission to finance
Code Responsibility for payment on Outpatient billing copy
Receive and follow work schedule/instructions from the Manager, Patient Information Services and as outlined in established policies and procedures
Maintain patient telephone and television services
Prepare patient charts for Nursing Units
Miscellaneous filing
Promote goals and objectives of the corporation
Adhere to the Occupational Health & Safety programs, standards, and practices
Adhere to policies and procedures of the department and the corporation
Adhere strictly to principles of confidentiality
Promote continuous quality improvement principles and participate in ongoing activities
Basic maintenance of office equipment and report all unsafe/hazardous conditions, defective equipment, etc. to the Manager, Patient Information Services immediately and/or designate
Attend and participate in Inservice educational classes, on-the-job training program/workshops, seminars, etc. as requested and/or approved
Other related duties as may become necessary, or as directed by the Supervisor of Health Records & Registration
Requirements:
Minimum Grade 12, or equivalent education acceptable to the Employer
Proficient in the use of computer software, including Word and Excel
Understands and maintains confidentiality
Excellent organizational skills
Ability to act or respond in a crisis situation
Ability to multi-task
versatile in changing priorities
Ability to work independently as well as in a team
Telephone etiquette
Demonstrates initiative
Willing to work shift work
Demonstrated strong written and verbal communication skills
Demonstrated strong interpersonal skill with the ability to function effectively independently, within a team, with front line personnel, and management
Demonstrated ability to function effectively in a fast-paced healthcare environment with excellent organizational and time management skills with the ability to multitask and prioritize workload
Dependable with a verifiable acceptable attendance record
Proven ability to perform the essential duties of the position on a regular basis
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