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As a member of the Bar and Drawing Room team at Chewton Glen, you are the reason that our Guests keep coming back for more. Our Bar & Drawing Room Assistants work part of a team to serve our Guests and create unforgettable experiences for them, exceeding expectations and ensuring that every guest wants to return.
Job Responsibility:
Constantly seek out opportunities to go above and beyond for our guests and give them the attention that they deserve. Make it your mission to ensure that every guest leaves happy
Have expert knowledge of the food and beverages that we offer and create opportunities to keep yourself up to date with our latest cocktail menus to drive sales
Confidently deliver the key Bar & Drawing Room processes and standards, including our service steps, and demonstrate these consistently, never cutting corners
Work well as part of a team, treating others like family and proactively seek out ways to lend a hand
Have an eye for detail and very high standards when it comes to our service, hygiene, safety and cleanliness standards
Show respect to those in authority and embrace and act on feedback positively, seeing it as an opportunity to learn
Maintain our standards at all times, keeping our Bar & Drawing Room areas clean and tidy at all times
Requirements:
Experience in a similar role, ideally in a luxury hotel or bar environment
A natural communicator with a genuine passion for service
A proactive, can do attitude an eye for detail
Strong team player who supports colleagues and contributes positively to the team dynamic
Willingness to learn and grow, we provide training, but passion comes from you
What we offer:
Competitive hourly rate plus service charge
Complimentary meals while on duty
Friends & family rates at Chewton Glen and across Iconic Luxury Hotels
Learning and development opportunities
Recognition programmes, social events, and wellbeing initiatives