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Casual Administration Clerk

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Austin Health

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Location:
Australia , Ballarat

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

30.00 AUD / Hour
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Job Description:

Casual Administration Clerk position located at Ballarat Austin Radiation Oncology Centre. This position offers an opportunity to join a dynamic team environment and provide high-quality administration support to a growing service and region.

Job Responsibility:

  • Reception duties including following accepted patient identification processes, waiting room flow management, telephone call attendance and triage
  • Patient liaison for coordinating support services including transport, accommodation and interpreter as required
  • Incoming and outgoing patient correspondence management (letters and appointment details)
  • Filing of results/reports into the EMR and the maintenance of filing/record systems within Radiation Oncology
  • Referral management- Assisting with referral triage, updating patient records with details of referring doctors and medical tests (e.g. imaging, pathology etc.)
  • Supporting billing process by ensuring compliance with Medicare requirements (i.e. Medicare assignment forms are complete for eligible patient, compliance with Medicare coding/rules)
  • Contribute to a team environment, which promotes a positive culture, opportunity for learning and development, safety and welfare of employees and patients
  • Liaise with clinical staff both inside and outside of BRICC/BAROC to provide optimum service delivery

Requirements:

  • Previous experience in a customer or patient-facing role
  • Ability to establish and maintain a professional rapport with patients and staff to facilitate the provision of high-quality, safe, and ethical patient care
  • Excellent interpersonal and communication skills
  • Sound computer skills, including accurate typing, clinical information systems, experience with a Microsoft Office software suite
  • Strong organisational and time management skills
What we offer:
  • Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation
  • A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program
  • Generous support is provided for professional development opportunities to encourage staff growth and engagement. Regular development reviews throughout the year to ensure personal and team goals are achieved
  • Supportive coaching/mentoring programs are offered by senior staff to guide you with your professional development

Additional Information:

Job Posted:
March 19, 2026

Expiration:
March 27, 2026

Employment Type:
Parttime
Work Type:
On-site work
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