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At Cedar Point, work is FUN! Working as a Front Desk Agent means you will provide exceptional service to all guests staying at Castaway Bay.
Job Responsibility:
Check guests in and out of Castaway Bay and answer any guest questions or concerns throughout their stay
Answer guest questions in person and on the phone
Collect and record all charges as well as perform general office procedures
Learn and utilize the hotel Property Management System
Requirements:
Must be at least 18 years of age
Ability to bend, crouch, and stoop, push cart weighing up to 50 lbs., and use cleaning chemicals
Ability to provide exceptional guest service
Ability to work nights, weekends, and holiday periods to meet business needs
Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law
Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education, and personal references, per Company policy, unless prohibited by federal, state, or provincial law