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Casino Players Club Representative

Aruba Employment contract · Job Posted November 01, 2025
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Job Description

Promote the Player's Club and its benefits to guests at The Ritz-Carlton Aruba. Implement promotions, facilitate special events, assist guests with casino activities, and maintain security of assigned areas while delivering luxury service standards.

Job Responsibility

  • Promote the Player's Club and its benefits to guests
  • Promote enrollment in Player's Club to eligible guests, carded, and tracked players
  • Implement promotions and help facilitate special events and entertainment
  • Assist guests and distribute information about casino activities to guests
  • Meet and greet customers upon arrival
  • Monitor machines within assigned area for security and condition
  • Make announcements and maintain information regarding casino promotions, entertainment, and events
  • Follow all company and safety and security policies and procedures
  • Report accidents, injuries, and unsafe work conditions to manager
  • Complete safety training and certifications
  • Maintain confidentiality of proprietary information
  • Protect company assets
  • Welcome and acknowledge all guests according to company standards
  • Anticipate and address guests' service needs
  • Assist individuals with disabilities
  • Thank guests with genuine appreciation
  • Develop and maintain positive working relationships with others
  • Support team to reach common goals
  • Ensure adherence to quality expectations and standards

Requirements

  • High school diploma or G.E.D. equivalent
  • No related work experience
  • No supervisory experience
  • No license or certification required
  • Ensure uniform and personal appearance is clean and professional
  • Speak with others using clear and professional language
  • Move, lift, carry, push, pull, and place objects weighing less than 10 pounds without assistance
  • Stand, sit, or walk for an extended time period

What we offer

  • Equal opportunity employment
  • Valued and celebrated unique backgrounds
  • Creative, thoughtful and compassionate work environment
  • Professional development and training
  • Global brand portfolio opportunities

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