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Casino Guest Service Expert

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Marriott Bonvoy

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Location:
United States , San Juan

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

7.57 USD / Hour
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Job Description:

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

Job Responsibility:

  • Putting food on the table that guests will enjoy
  • Building an experience that is memorable and unique
  • Taking the initiative and delivering a wide range of services to make sure that guests enjoy their meal
  • Setting tables
  • Communicating with the kitchen
  • Interacting and serving guests
  • Cleaning work areas and supplies
  • Making transactions feel like part of the experience

Requirements:

  • High school diploma or G.E.D. equivalent
  • Less than 1 year related work experience
  • No supervisory experience
  • No license or certification required
  • Creating a safe workplace
  • Following company policies and procedures
  • Upholding quality standards
  • Ensuring uniform, personal appearance, and communications are professional
  • Ability to stand, sit, or walk for an extended time
  • Ability to move over sloping, uneven, or slippery surfaces
  • Ability to read and visually verify information
  • Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance
  • Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping
What we offer:
  • Training
  • Development
  • Recognition
  • A place where you can pursue your passions in a luxury environment with a focus on holistic well-being

Additional Information:

Job Posted:
February 17, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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