Casino Guest Relations & Marketing Agent, Marriott Bonvoy

Marriott Bonvoy

Location:
Turks and Caicos, Turks & Caicos

Category:
-

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Your role will be to ensure that the 'Gold Standards' of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and guide the team each day to deliver excellence in the care and comfort of guests. In joining The Ritz-Carlton, you join a global team and portfolio of luxury hospitality brands.

Job Responsibility:

Promote the Player’s Club and its benefits to guests
Promote enrollment in Player’s Club to eligible guests, carded, and tracked players
Implement promotions and help facilitate special events and entertainment
Assist guests and distribute information about casino activities to guests
Meet and greet customers upon arrival
Monitor machines within assigned area for security and condition
Make announcements and maintain information regarding casino promotions, entertainment, and events
Follow all company and safety and security policies and procedures
Report accidents, injuries, and unsafe work conditions to manager
Complete safety training and certifications
Ensure uniform and personal appearance is clean and professional
Maintain confidentiality of proprietary information
Protect company assets
Welcome and acknowledge all guests according to company standards
Anticipate and address guests’ service needs
Assist individuals with disabilities
Thank guests with genuine appreciation
Speak with others using clear and professional language
Develop and maintain positive working relationships with others
Support team to reach common goals
Ensure adherence to quality expectations and standards
Move, lift, carry, push, pull, and place objects weighing less than 10 pounds without assistance
Stand, sit, or walk for an extended time period
Perform other reasonable job duties as requested

Requirements:

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
None

What we offer:

Equal opportunity employer
Diverse and inclusive work environment
Access to luxury hospitality industry
Learn and exemplify the Gold Standards of The Ritz-Carlton
Be a part of a global team

Additional Information:

Job Posted:
October 01, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Casino Guest Relations & Marketing Agent