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Our client is a fast-growing, crypto-native gaming platform building a full casino, sportsbook, and Web3 experiences. We are seeking a hands-on Casino Director to own the operational launch and scale the business globally. You will lead the day-to-day casino operations, partner with product, marketing, and tech teams, and shape a robust, data-driven player experience. This is a fully remote role within our regional scope, with relocation not offered.
Job Responsibility:
Lead the operational launch for casino operations, including onboarding, retention, VIP, CRM, bonusing, and the player lifecycle
Manage providers, aggregators, and game portfolios, optimising performance and monitoring key metrics
Build teams, processes, and governance structures from scratch with clear SLAs
Collaborate with game design, product, and engineering to ensure smooth integration of games into HTML5 and Pixi.js environments
Define quality standards, maintain technical documentation, and ensure regulatory compliance in our markets
Requirements:
5+ years in online casino / iGaming operations
At least 2 years at Head, Director, or senior leadership level
Strong experience across casino operations, VIP, retention, CRM, onboarding, bonusing, and player lifecycle management
Experience managing providers, aggregators, and game portfolios
Solid understanding of operational KPIs including GGR, NGR, LTV, churn, conversion, and bonus optimisation
Ability to build teams and operational structures from scratch
Nice to have:
Crypto casino or Web3 gaming experience
Knowledge of crypto payments and wallets
Experience with provably fair mechanics
Exposure to affiliate or influencer marketing in crypto gambling