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Perform all transactions (e.g. front window, fill bank, marker bank duties) according to Local Standard Operating Procedure standards. Supply change booths and cabinets with sufficient coins and materials. Balance the bank at the end of shift and notify supervisor if there is a discrepancy. Secure all cash and/or cash equivalents to prevent losses due to theft. Monitor inventory in working area (e.g. coins, wrapping paper, forms, wet towels). Clear hands before and after handling currency or coins, going into the drawer, completing a transaction with a government representative, and reaching across the booth counter or work area for any reason. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance is clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than 10 pounds without assistance. Stand, sit, or walk for an extended time period. Perform other reasonable job duties as requested.
Job Responsibility:
Perform all transactions (e.g. front window, fill bank, marker bank duties) according to Local Standard Operating Procedure standards
Supply change booths and cabinets with sufficient coins and materials
Balance the bank at the end of shift and notify supervisor if there is a discrepancy
Secure all cash and/or cash equivalents to prevent losses due to theft
Monitor inventory in working area (e.g. coins, wrapping paper, forms, wet towels)
Clear hands before and after handling currency or coins, going into the drawer, completing a transaction with a government representative, and reaching across the booth counter or work area for any reason
Follow all company and safety and security policies and procedures
report accidents, injuries, and unsafe work conditions to manager
and complete safety training and certifications
Ensure uniform and personal appearance is clean and professional, maintain confidentiality of proprietary information, and protect company assets
Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation
Speak with others using clear and professional language
Ensure adherence to quality expectations and standards
Move, lift, carry, push, pull, and place objects weighing less than 10 pounds without assistance