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The role of a Cashroom Supervisor is to ensure that their brand and its clients are provided with a high-quality service on the full range of Finance operational practices. The key aspect of the role is to ensure compliance with the Law Society of Scotland Accounts rules (LSSAR) whilst maintaining high standards of financial management and client care at all times.
Job Responsibility
Working with the Revenue Control Manager in monitoring and managing Work In Progress and Disbursements ensuring effective controls are in place to convert, allocate and write off in line with business objectives
Generating, where appropriate, SHMA Scotland bills on behalf of the legal teams, in line with client requirements to ensure prompt delivery and payment
Processing the Client bills through the Accounts Payable workflow in line with billing policies
Supporting legal teams with high levels of financial hygiene practices across client ledgers
Posting and notifying fee earners of receipts received electronically for both office and client accounts
Ensuring inter-company payments are processed in line with KPIs
Processing transfer instructions between office and client account in accordance with LSSAR
Processing CHAPs/TT/BACS and Faster Payments checking if there are sufficient cleared funds before payment is processed onto the online banking system
Posting the CHAPs/TT/BACS and Faster Payments sent and the relevant banking charges to client accounts/office accounts
Ensuring Client to office and Office to client transfers are undertaken in a timely manner in line with SSAR
Ensuring disbursement charges are posted to the correct matter, and subsequently billed in a timely manner
Managing the Anticipated disbursements process ensuring disbursement invoices are allocated against ADs in a timely manner and the end to end process is complete to reduce the unallocated Anticipated Disbursements on ledgers
Ensure company credit cards transactions are correctly allocated in line with KPIs (including court fees)
Liaising regularly with the Cashiering Manager in their role by maintaining and developing robust practices to ensure all Scotland processes are effectively delivered in a timely manner in line with SSAR
Supporting the wider cashiering team on resolution of queries around bank reconciliations
Supporting the Accounts Payable team on resolution of queries on unallocated payments, invoices
Dealing with Client Matter queries as and when they arise
Process time and disbursement write-offs through the write off portal, in line with company policies and obtaining necessary approval as necessary
Supporting the wider finance team with any audit requirements, providing relevant data and process documentation when required
Acting as subject matter expert on the Law Society of Scotland Accounts rules
Provide training and support to the wider cashiering team to ensure they are knowledgeable about the Law Society of Scotland Accounts Rules and other relevant regulations
To provide such other assistance and support as the Finance group might from time to time require
Undertaking projects and any other tasks as directed by the line manager including additional tasks to cover for annual leave in the wider team
Requirements
Strong understanding of financial operations within a legal environment
Knowledge of (or experience working with) Solicitors Accounts Rules (SAR) / Law Society of Scotland Accounts Rules (LSSAR)
Experience in cashiering
High level of accuracy and attention to detail when processing financial transactions
Ability to manage multiple financial processes including payments, transfers, and billing workflows
Experience working with client and office accounts, ensuring compliance and proper segregation of funds
Strong understanding of banking processes (CHAPS, BACS, Faster Payments) and payment controls
Ability to monitor and manage Work in Progress (WIP), disbursements, and financial controls
Experience handling reconciliations, unallocated payments, and ledger queries
Strong communication skills to support fee earners, legal teams, and wider finance colleagues
Ability to work collaboratively across finance functions (Accounts Payable, Cashiering, Revenue Control)
Confidence in identifying and resolving financial discrepancies or process issues
Experience supporting audits and providing accurate financial data and documentation
Ability to train, support, and act as a subject matter expert for colleagues on financial rules and processes
Strong organisational skills with the ability to meet KPIs and process deadlines "without delay"
Comfortable working in a fast-paced environment with competing priorities and ad-hoc tasks
Proactive approach to improving processes and maintaining strong financial hygiene standards