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https://www.ikea.com Logo

IKEA

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Location:
Singapore, Singapore

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Category:
Customer Service

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

Reporting to the Checkout Manager and Team Leaders, you ensure an easy-buying experience for IKEA customers in a high volume and fast-paced environment throughout the complete payment process by ensuring the check-out service is efficient for the customer and ensuring payments are handled in a reliable, accurate and friendly way.

Job Responsibility:

  • Assist in the opening and closing of the check-out counter, including cash handling and deposit
  • support customers with enquiries and resolve escalated issues
  • assist customers to scan products and operate scanning equipment
  • fix transaction technical issues
  • handle cash transactions and process payments as per standard operating procedures
  • ensure compliance with department audits
  • support departmental KPIs and main actions
  • multi-task and support other functions within the Customer Relations Department when required.

Requirements:

  • Customer-service oriented
  • good communication and interpersonal skills
  • committed and responsible team player
  • ability to cope in a fast-paced environment
  • meticulous
  • detail-oriented
  • highly observant
  • comfortable with handling cash transactions
  • computer literate
  • able to multi-task and work under pressure
  • strong integrity and sincerity
  • hands-on
  • able to withstand prolonged standing hours and handle heavy merchandise
  • able to commit to AM/PM shifts, including weekends and public holidays.

Additional Information:

Job Posted:
June 01, 2025

Employment Type:
Parttime
Work Type:
On-site work
Job Link Share:
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