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Cashier

United States, Scranton/Wilkes-Barre Employment contract · Job Posted February 20, 2026
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Job Description

Serve as a key part of the game-day team at PNC Field by providing a fast, friendly, and accurate point-of-sale service for fans purchasing food, beverages, or merchandise during RailRiders events. This role focuses on efficiently processing transactions, handling cash and electronic payments, maintaining a balanced register, and delivering excellent guest service in a lively, high-volume sports environment.

Job Responsibility

  • Greet customers in a friendly, energetic, and professional manner
  • Process high-volume transactions quickly and accurately using POS systems
  • Handle cash, credit, debit, and electronic payments in a fast-paced transaction
  • Issue receipts, refunds, exchanges, or credits as needed
  • Provide guests with information about menu items, promotions, or venue policies
  • Maintain cleanliness and organization of cashier stations and surrounding areas
  • Handle guest concerns or complaints promptly and professionally
  • Replenish food, beverages, and supplies as needed
  • Follow all food safety and sanitation procedures
  • Ensure compliance with stadium policies and guest safety regulations
  • Work properly with team members and supervisors
  • Follow company policies and procedures regarding sales, returns, and security
  • Comply with food safety, alcohol service and venue regulations
  • Verify age and follow responsible alcohol service guidelines when required

Requirements

  • Previous customer service or guest services experience preferred
  • Experience in live entertainment, sports, or hospitality settings is an asset
  • Strong customer service orientation with a cheerful outlook
  • Excellent verbal and interpersonal communication skills
  • Ability to remain calm and adaptable in fast-paced, dynamic, or stressful situations
  • Strong attention to detail and ability to anticipate guest needs
  • Ability to work independently and exercise sound judgment
  • Flexibility to adjust to last-minute changes and operational needs
  • Proficiency with computers and tablets
  • ability to learn new systems quickly
  • Strong teamwork and collaboration skills
  • Ability to work in varying environmental conditions, including heat, sun exposure, and other outdoor conditions

Nice to have

Bilingual skills (Spanish/English) are a plus but not required

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