Cashier Job at Chat3D (Palm Beach)

Job Description

The Cashier provides clerical support for front of house operations in the Hermès boutique. The Cashier is responsible for processing and ensuring the accuracy of all transactions (including receptions, CRM, SKUs, monetary payment and client verification) and the administration support of after sales services when needed. Partners with management team on POS decisions. The Cashier is responsible for supporting all cashiering and POS activities based on the specific needs and providing the most memorable customer journey during the final boutique experience.

Job Responsibility

Accurately record point of sales transaction at the register: processing sales, sends, repairs, assist in preparation of opening and closing procedures with management
Consistently provide high levels of service to our clients within the Hermès standard of service: prompt and friendly greeting, offer to assist and answer questions, and assistance with wrapping and packaging at point of sale
Support the Sales Team to serve clients by providing cashier service and support as required
Process payment transactions such as cash, credit card, and other applicable forms with a high level of compliance and accuracy
Process multiple types of transactional requests such as returns, exchanges, refunds, and tax refunds according to the company policies and guidelines
Reconciliation of daily transactions with cash and other forms of balances, ensuring adequate cash flow in counters, verifying the amounts at the beginning and end of shifts
Input transaction and client information on the system and invoices accurately
Assist in preparing daily cashier report
Answer phones in a timely manner and exhibit friendly and appropriate customer service
Support general store operations and other ad hoc duties as assigned
Promote teamwork and work closely with the store team

Requirements

1 year retail experience, in a luxury environment preferred
Strong communication skills
Knowledge of operating cash register or point-of-sale terminal
Good numerical sense, detail-oriented, high levels of integrity, and meticulous in payment handling
Cash handling experience strongly preferred
Customer service oriented
Ability to multi-task
Detail oriented
Strong organizational skills
Computer skills: Microsoft Office
Ability to handle difficult situations with grace, compassion and composure
Ability to lift between 0-25 lbs. without assistance

Nice to have

1 year retail experience, in a luxury environment preferred
Cash handling experience strongly preferred

What we offer

Commission and bonus incentives based on sales performance
Medical, Dental, Vision
Life Insurance and Disability
Paid time off (annual vacation of 15 days, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick & safe time)
Paid Parental leave and transition time
401(k) and Roth Retirement plan with company matching and profit sharing
Various voluntary benefits such as flexible spending accounts, fitness reimbursement, voluntary life insurance
Product discount and EAP resources
Access to Calm App, Health Advocate, Family Building Support and more

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