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Cashier

https://www.ikea.com Logo

IKEA

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Location:
Singapore, Singapore

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Category:
Customer Service

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

Reporting to the Checkout Manager and Team Leaders, you ensure an easy-buying experience for IKEA customers in a high volume and fast paced environment throughout the complete payment process by ensuring the check-out service is efficient for the customer and ensuring payments are handled in a reliable, accurate and friendly way.

Job Responsibility:

  • opening and closing of the check-out counter
  • support customers with their enquires and help resolve escalated issues with customers
  • assist customers to scan products, operate scanning equipment and fix transaction technical issues
  • handle cash transactions and receive and process all payments according to standard operating procedures
  • complete, process and maintain applicable paperwork and records to maintain cash registry accuracy
  • support the administration process in cash office in accordance with the standard operating procedures and compliance
  • understand the department standard operation procedures and conform to ensure compliance to department audits
  • support the department in achieving its KPIs and main actions
  • multi-task and support other functions with the Customer Relations Department, when required

Requirements:

  • 3 years of experience in a similar cashier or customer-facing role
  • customer-service oriented with strong communication and interpersonal skills
  • committed and responsible team player who can cope in a fast-paced environment
  • meticulous, detail-oriented, highly observant and comfortable with handling cash transaction
  • computer literate and able to multi-task and work under pressure
  • strong integrity and sincerity in work
  • hands-on and able to withstand prolonged hours of standing and handle heavy merchandise
  • can commit to working on AM/PM shifts, including weekends and public holidays

Additional Information:

Job Posted:
June 01, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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