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Cashdesk Supervisor

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360 Resourcing Solutions

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Location:
United Kingdom , London

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Contract Type:
Not provided

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Salary:

39210.00 GBP / Year

Job Description:

We are looking for a Cashdesk Supervisor to carry out duties efficiently always ensuring that the cashdesk functions in an effective manner. When required to act in a supervisory capacity to ensure all duties of other cashiers are controlled in a manner which ensures total compliance with laws, regulations and the policies of the Group and minimises the risk of loss through error, negligence or fraud.

Job Responsibility:

  • Supervise, train, and support cashdesk cashiers to ensure efficient and compliant operations
  • Carry out and oversee all cash and electronic transactions including exchanges, chip redemptions, debit transactions, ATM, and payouts
  • Ensure compliance with company policies, safer gaming regulations, and anti-money laundering (AML) procedures
  • Monitor cash levels and coordinate cash replenishments and transfers securely
  • Verify and reconcile all transactions and balance cashdesk funds throughout and at the end of shifts
  • Prepare and review financial and operational reports
  • investigate and resolve discrepancies
  • Enforce strict adherence to internal controls, security protocols, and surveillance procedures
  • Handle customer disputes and inquiries professionally while maintaining confidentiality and integrity
  • Assist in audits and compliance checks conducted by internal or external bodies
  • Maintain updated knowledge of gaming laws, exchange rates, and casino promotional programs
  • Support management in scheduling, performance evaluations, and staff development
  • Demonstrate key service behaviours: On It, Upbeat and Positive Attitude, Be Nice, Open and Close

Requirements:

  • Aged 18 or above
  • Right to work in the UK
  • Flexible scheduling for nights, evenings, weekends, and shifts in a 24/7 trading week
  • Ability to spend a large portion of shift on feet working directly with the public
What we offer:
  • 50% off food and beverages in all UK venues
  • Extensive Rewards platform: discounts on travel, retail, hospitality, health and much more
  • Company Sick Pay
  • Company Pension
  • Life Assurance
  • Refer a friend incentive
  • Financial advice services
  • Employee health and wellbeing services
  • Virtual GP Services
  • Season Ticket Loans
  • Employee assistance program: A confidential helpline providing 24/7 advice and counselling
  • Cycle to work scheme

Additional Information:

Job Posted:
January 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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