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Cashdesk Manager

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360 Resourcing Solutions

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Location:
United Kingdom , Nottingham

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Category:

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Contract Type:
Not provided

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Salary:

29515.00 GBP / Year

Job Description:

Responsible for overseeing all operations of the casino’s cashdesk, ensuring the accuracy, integrity, and security of all financial transactions. This role manages cashiers and supervisors, enforces internal control procedures, maintains compliance with gaming regulations, and ensures efficient customer service for guests and employees.

Job Responsibility:

  • Manage daily operations of the cashdesk
  • Supervise, train, schedule, and evaluate cashiers, supervisors, and count team personnel
  • Monitor and reconcile all cashdesk, cash and electronic transactions
  • Ensure all currency, coin, chips, and documents are properly secured, logged, and balanced
  • Develop and enforce standard operating procedures (SOPs)
  • Coordinate with Surveillance to investigate variances, discrepancies, or suspicious activities
  • Prepare and review financial and operational reports
  • Maintain knowledge of applicable gaming, anti-money laundering (AML), and Safer Gambling legislation
  • Promote excellent guest service while ensuring compliance
  • Participate in audits, regulatory reviews, and internal investigations
  • Manage staffing levels, hiring, and performance management for cage personnel
  • Be the subject matter expert on cashdesk procedures
  • Perform other duties as assigned by senior management

Requirements:

  • Aged 18 or above
  • Right to work in the UK
  • Flexible scheduling for nights, evenings, weekends, and 24/7 shifts
  • Ability to spend a large portion of shift on feet working directly with the public
What we offer:
  • 50% off food and beverages in all UK venues
  • Extensive Rewards platform: discounts on travel, retail, hospitality, health
  • Company Sick Pay
  • Company Pension
  • Life Assurance
  • Refer a friend incentive
  • Financial advice services
  • Employee health and wellbeing services
  • Virtual GP Services
  • Season Ticket Loans
  • Employee assistance program: confidential helpline
  • Cycle to work scheme

Additional Information:

Job Posted:
January 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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