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The role is responsible for overseeing transactions and daily operations for Cash & Trade Operations units, resolving complex issues, and managing staff performance and allocations.
Job Responsibility:
oversee daily operations for multiple teams and several unit supervisors and ensure teams meet performance and quality expectations
manage staff resource allocation while assisting with the development and oversight of the budget
resolve complex and highly variable issues with significant departmental impact
evaluate performance and make recommendations for training/development, pay increases, hiring, terminations and other personnel actions
ensure essential procedures are followed and contribute to defining workflow standards
contribute to the objectives of the entire Transaction Services function
appropriately assess risk when business decisions are made, with consideration for the firm's reputation and safeguarding Citigroup, its clients and assets
Requirements:
6-10 years of experience in a related senior level role with experience in trade / cash operations and management
proven experience in creating and implementing processes that result in improved business performance
effective verbal and written communication and analytical skills
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