Cash Posting and Reconciliation Specialist Coordinator, CVS Health

CVS Health

Location:
United States, Monroeville

Category:
Customer Service

Contract Type:
Not provided

Salary:

17.00 - 28.46 USD / Hour

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Job Description:

CVS Health Specialty Pharmacy, a mail service pharmacy in the Monroeville area has an opportunity for a full-time Cash Posting and Reconciliation Specialist Coordinator to handle resolution of unapplied cash. The Cash Posting and Reconciliation Specialist Coordinator will ensure timely and accurate payment posting and unapplied cash resolution. As part of this team, you will work in a fast paced and team focused environment.

Job Responsibility:

Post payment exceptions from a worklist for payments that are not able to be matched through automation in the accounts receivable system to the appropriate charges to resolve debit and credit balances
Track and resolve forward balance transactions based on payer specific processes
Post payments to patient and insurance balances based on PDF remittance advices and check details received through the third-party banking system
Review cash inquiries submitted by collections teams, update cash posting when necessary, and provide detailed written responses regarding the inquiry resolution
Submit refund requests when needed
Research and respond to unapplied cash by telephone, via the internet and in writing to insurance companies and governmental payers

Requirements:

1+ year Healthcare, Insurance, or banking related experience
Experience using Microsoft Office products’ specifically Excel, Outlook, and Word
Must be able to commute to the Monroeville, PA office

Nice to have:

Cash posting experience in a healthcare environment
Understanding of explanation of benefits
Customer service in a healthcare environment
Experience working in a healthcare reimbursement system
Effective customer service skills and experience that shows ability to work in a team environment
Attention to detail
Ability to utilize analytical skills
Ability to navigate through multiple tasks simultaneously and prioritize based on importance while displaying strong attention to detail
Ability to communicate with clientele in a professional manner
both verbally and written

What we offer:

Affordable medical plan options
a 401(k) plan (including matching company contributions)
an employee stock purchase plan
No-cost programs for all colleagues including wellness screenings
tobacco cessation and weight management programs
confidential counseling and financial coaching
Benefit solutions that address the different needs and preferences of our colleagues including paid time off
flexible work schedules
family leave
dependent care resources
colleague assistance programs
tuition assistance
retiree medical access and many other benefits depending on eligibility

Additional Information:

Job Posted:
April 27, 2025

Expiration:
May 31, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Cash Posting and Reconciliation Specialist Coordinator