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We are seeking an experienced Cash Management Specialist who will focus on research, payment applications, payoff processing, and other transaction-related activities. This servicing position will play an integral role in our payment operations. We are looking for a candidate with sharp quantitative abilities, strong attention to detail and the drive to ensure that our homeowner and investor funds are given the highest quality stewardship.
Job Responsibility:
Ensure all Cashiering functions are processed in compliance with Valon and investor and/or regulatory requirements
Review and post payments received from unidentified checks, Billpay, ACH, and wires to ensure timely and accurate allocation of funds
Ensure timely and accurate processing of funds received for homeowner payments, suspense, foreclosures, bankruptcy, and loss mitigation funds
Conduct research, but not limited to, missing payments, reallocation requests, interpreting payment histories to verify payment posted data, and payment applications to ensure proper handling and response
Process recast modification requests
Work closely with other departments in completing specific payment applications and disbursements
Process payoff applications and related payoff refunds
Help inform product development and enhancements by synthesizing and delivering servicing process/platform feedback to senior leadership
Other duties as assigned
Requirements:
Bachelor’s degree preferred
1+ years in a cashiering or payments role at a mortgage or financial company preferred
Excellent attention to detail and time management abilities
Sharp analytical and math skills
Demonstrated attention to detail and quantitative strength
Ability to work independently and cross-functionally to solve complex problems
Must be available to collaborate and communicate in regularly held in-person meetings
Minimum education requirement: High school diploma or GED equivalent required
What we offer:
Compensation: competitive salary and 401k plan
Health & well-being: comprehensive medical, dental, & vision benefits
Food & meals: in-office snacks and drinks, and Bagel Fridays
Commuter benefits: pre-tax deductions for public transportation, rideshare services, and parking expenses
Grow together: Company-wide orientation, learning & development opportunities, regular review cycles with 360-degree feedback
Generous time off: 17 days paid time off, sick days, and 11 company holidays
Baby bonding time: 12 weeks off for both birthing and non-birthing parents - fully paid