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We are looking for a Cash Management Solutions Specialist to join our Inetum Team and be a part of a work culture focused on innovation! You’ll be the key link between sales, operations, and clients — ensuring every implementation is smooth, strategic, and client-focused. We have a strong footprint in the Banking sector with a lot of challenges for you!
Job Responsibility:
Manages end-to-end delivery of Cash Management solutions for your client portfolio, anticipating needs and proposing smart, tailored solutions
Takes full ownership of the project lifecycle, from scoping and setup to post-go-live support
Keeps clients informed and engaged throughout the process, ensuring transparency and trust, while ensuring clients are well-trained and satisfied with the solutions delivered
Follows up on incidents, analyzes feedback, and ensures client concerns are addressed effectively
Adheres to internal controls and reports key updates to the Team Leader
Contributes to the evolution of Cash Management services and shares the expertise across teams
Requirements:
Academic background in Finance, Business Administration or related field
+6 years in Customer Service/Account Management in Financial Services, IT Support or Project Management roles (in Banking environment is a plus) or other relevant experience
Strong orientation towards the customer, goals, and results
General IT and Cash Management products knowledge
Fluency in English (mandatory)
Proficiency in MS Office, especially Excel
Excellent communication skills
Nice to have:
Experience in a banking environment
What we offer:
Hybrid work with 2/3 days in the office in Lisbon per week
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