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Cash Equities Application Support Technical Lead Analyst is a strategic professional who applies in-depth knowledge, contributing to the development of new techniques and the improvement of processes and workflow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex issues with substantial impact, where taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization.
Job Responsibility
Partner with multiple technology teams to ensure appropriate integration of functions to meet goals
Identify and define necessary system enhancements
Analyze existing system logic, identify problems
Recommend and implements solutions
Drive production incident resolution and implementing preventative measures to avoid technical reoccurrences
Partner with multiple technology (including Development and Infrastructure) teams to ensure appropriate integration of functions to meet goals
Work closely with Product Owners, Business Analysts and Systems Analysts to determine and document systems impacts and support requirements
Identify risks, vulnerabilities, and security issues
Communicate impact
Propose risk mitigation options
Act as advisor or coach to new or junior-level analysts
Allocate work
Provide in-depth analysis with interpretive thinking to define problems and develop innovative solutions
Appropriately assess risk when application changes are made or business decisions are made
Participate in a weekend support rotation schedule
Requirements
8+ year of experience in Front office application support
Prior experience in Equities or Futures Execution platforms is preferred
Prior experience in Electronic Execution is mandatory
Experience installing, configuring or supporting business applications
Experience with some programming languages and willingness/ability to learn
Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization
Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand
Demonstrated analytical skills
Issue tracking and reporting using tools
Knowledge/ experience of problem Management Tools
Good all-round technical skills
Effectively share information with other support team members and with other technology teams
Ability to plan and organize workload
Consistently demonstrates clear and concise written and verbal communication skills
Ability to communicate appropriately to relevant stakeholders
Nice to have
Prior experience in Equities or Futures Execution platforms is preferred