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Meet performance metric goals established by management
Process necessary refunds
Analyzes any credit accounts to determine if a refund should be processed
Research and resolve requests for payer refunds within an established time frame
Research unidentified cash by requesting assistance from payer via telephone or written correspondence
Apply all wires, ACH, and other electronic payments to customer accounts
Receiving and recording of payments received from lockbox, EFTs, wire transfers, credit cards
Identify daily unapplied amounts, post to customer accounts, call on back-up and provide A.R
Requirements:
Must have a minimum of 2 years of work experience in a Cash Application role
10-key/typing by touch Required ( Must type 10,000 key strokes or more)
2 plus years of Accounts Receivable experience, required
Experience working in a high volume, fast paced environment, required
Demonstrated strengths in organizational, attention-to-detail, follow-through, sound reasoning, critical thinking, and problem-solving skills
Bachelor’s Degree in Accounting or Finance preferred
Working knowledge of basic accounting principles
Ability to work independently, take initiative, and meet deadlines
Proficient in MS office
A problem solver and a team player
strong organizational skills and strong attention to detail
Ability to effectively communicate with multiple customers and work with a diversity of people at various skill levels, strong English language capability required