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We are looking for a detail-oriented Cash Application Specialist to join our client in Lancaster, Ohio. In this long-term contract position, you will play a vital role in ensuring efficient and accurate processing of financial transactions, including debit card operations and account adjustments. This role requires a proactive individual who is committed to maintaining compliance standards while delivering exceptional service.
Job Responsibility:
Process returned debit cards in accordance with Payment Card Industry standards
Manage debit card orders, reorders, edits, and urgent requests related to lost or stolen cards, rejects, exception reports, and maintenance form submissions
Adjust cardholder accounts by resolving non-post card transactions and leveraging reports from Accounting and Fiserv
Handle disputes related to Zelle, organizational transactions, Beyond Time-Frame, and Bank transactions, ensuring adherence to Regulation E guidelines
Conduct monthly audits for Dispute Expert and Payment Operations, as well as comprehensive reporting for card cleanup, reissues, and provisional credit general ledger reviews
Review and update departmental procedures annually to ensure accuracy and compliance
Identify, measure, and mitigate risks at both departmental and enterprise levels
Maintain a strong understanding of compliance requirements and apply them effectively to daily operations
Deliver consistent, high-quality service that aligns with organizational standards
Perform additional duties as assigned to support the department's overall objectives
Requirements:
Proven experience in cash applications, accounts receivable, and cash posting
Proficiency in processing payments and handling credit card transactions
Strong ability to manage rebills and resolve financial discrepancies
Familiarity with compliance standards such as Regulation E and Payment Card Industry protocols
Excellent organizational and analytical skills to manage audits and reporting
Ability to identify risks and implement measures to mitigate them effectively
Exceptional attention to detail and commitment to delivering quality service
Proficiency in relevant financial systems and tools such as Accounting and Fiserv
What we offer:
medical, vision, dental, and life and disability insurance