Cash Allocation Administrator

• Accurately allocate incoming payments (bank transfers, credit cards, PayPal, marketplace disbursements, etc.) against customer accounts and invoices in the accounting system
• Monitor and reconcile transactions from distributors with specific focus on online marketplaces (e.g., Amazon, etc.) and ensure correct posting of sales receipts and fees
• Investigate and resolve unidentified, missing, or misallocated payments promptly
• Perform daily and monthly bank reconciliations, ensuring completeness and accuracy of financial records
• Work closely with the Credit Control, Sales, and E-commerce teams to resolve discrepancies between marketplace reports and company ledgers
• Liaise with marketplaces and payment providers to address allocation or transaction issues
• Prepare regular reporting on cash allocation status, unallocated cash, and reconciliation variances
• Support process improvements and automation initiatives to increase efficiency in handling online transactions
• Assist with audit requirements and ensure compliance with financial policies and controls

• Previous experience in cash allocation, accounts receivable, or a similar finance role
• Strong knowledge of reconciliations and double-entry accounting principles
• Familiarity with online marketplaces and payment platforms (Amazon, PayPal, Stripe, etc.) is highly desirable
• Good Excel skills and experience with ERP/accounting software (SAP, Oracle, NetSuite, or similar)
• High level of accuracy and attention to detail
• Strong problem-solving skills and ability to investigate discrepancies
• Excellent communication skills, with the ability to collaborate across teams and external partners
• Ability to prioritise tasks and meet deadlines in a fast-paced environment

Familiarity with online marketplaces and payment platforms (Amazon, PayPal, Stripe, etc.) is highly desirable