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Caseworker

victimsupport.org.uk Logo

Victim Support

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Location:
United Kingdom , Gloucester

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

22201.60 - 27752.00 GBP / Year
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Job Description:

As an Caseworker you will: deliver excellent services to both adults and children and young people who have been victims of crime through the direct provision of information, practical and emotional help from the point of crime and where appropriate, onwards throughout the criminal justice process. help people cope and recover from the effects of crime. act as a single point of contact, undertaking effective need and risk assessments. coordinate the overall delivery of the cope and recovery plan and recovery journey, working closely with other service providers to meet the needs of victims.

Job Responsibility:

  • Deliver excellent services to adults and children and young people who have been victims of crime through the direct provision of information, practical and emotional help
  • Help people cope and recover from the effects of crime
  • Act as a single point of contact, undertaking effective need and risk assessments
  • Coordinate the overall delivery of the cope and recovery plan and recovery journey, working closely with other service providers to meet the needs of victims

Requirements:

  • Previous experience delivering a service and working directly with service users in a statutory, voluntary or community work setting
  • Previous experience of working with vulnerable adults and/or families
  • To be able to work without direct supervision, prioritising work and managing competing demands
  • The ability to complete needs and risk assessments
  • To demonstrate empathy
What we offer:
  • Flexible working options including hybrid working
  • 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
  • An extra day off for your birthday & options to buy or sell annual leave
  • Pension with 5% employer contribution
  • Enhanced sick pay allowances, maternity & paternity payments
  • High Street, retail, holiday, gym, entertainment & leisure discounts
  • Access to our financial wellbeing hub & salary deducted finance
  • Employee assistance programme & wellbeing support
  • Access to EDI networks and colleague cafes
  • Cycle to work scheme & season ticket loans
  • Ongoing training & support with opportunities for career development & progression

Additional Information:

Job Posted:
May 15, 2026

Expiration:
June 05, 2026

Employment Type:
Parttime
Work Type:
Hybrid work
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