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Caseworker

victimsupport.org.uk Logo

Victim Support

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Location:
United Kingdom , Carmarthen

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Category:
-

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Contract Type:
Not provided

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Salary:

26830.20 GBP / Year
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Job Description:

We are looking for a compassionate and committed Caseworker to provide structured, tailored support plans based on holistic assessments for individuals affected by crime.

Job Responsibility:

  • Manage a caseload of self-referred & referred service users, providing information & advocacy to help them navigate the criminal justice process
  • Conduct risk & needs assessments, ensuring each victim receives tailored support & information
  • Identify barriers to accessing services & work with partners to provide ongoing support
  • Keep accurate & confidential case records

Requirements:

  • Strong written & verbal communication skills
  • Competent IT skills, able to use generic systems
  • Good organisational & time management skills, able to manage competing needs and priorities
  • To work effectively both as part of a team & independently
  • To develop & maintain partnerships with internal & external organisations
  • The ability to maintain professional boundaries & confidentiality
  • Driving license and access to a vehicle (essential requirement)
  • Understanding of the impact of crime on victims
  • Experience in delivering services within a statutory, voluntary, or multi-agency setting

Nice to have:

  • Experience in managing a caseload
  • Experience of completing risk & needs assessments
What we offer:
  • Flexible working options including hybrid working
  • 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
  • An extra day off for your birthday
  • Pension with 5% employer contribution
  • Enhanced sick pay allowances, maternity & paternity payments
  • High Street, retail, holiday, entertainment & leisure discounts
  • Access to our financial wellbeing hub & salary deducted finance
  • Employee assistance programme & wellbeing support
  • Ongoing training & support with opportunities for career development & progression

Additional Information:

Job Posted:
January 10, 2026

Expiration:
January 30, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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