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Caseworker - Children & Young People

United Kingdom, Cardiff 27752.00 GBP / Year · Job Posted May 29, 2026
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Job Description

As a CYP Caseworker you will: Deliver excellent services to Children and Young People who have been victims of crime through the direct provision of information, practical and emotional help from the point of crime and where appropriate, onwards throughout the criminal justice process. Help Children & Young People cope and recover from the effects of crime. Act as a single point of contact, undertaking effective need and risk assessments. Coordinate the overall delivery of the cope and recovery plan and recovery journey, working closely with other service providers to meet the needs of victims.

Job Responsibility

  • Deliver excellent services to Children and Young People who have been victims of crime through the direct provision of information, practical and emotional help from the point of crime and where appropriate, onwards throughout the criminal justice process
  • Help Children & Young People cope and recover from the effects of crime
  • Act as a single point of contact, undertaking effective need and risk assessments
  • Coordinate the overall delivery of the cope and recovery plan and recovery journey, working closely with other service providers to meet the needs of victims

Requirements

  • Previous experience delivering a service and working directly with service users in a statutory, voluntary or community work setting
  • Previous experience of working with vulnerable CYP
  • To be able to work without direct supervision, prioritising work and managing competing demands
  • The ability to complete needs and risk assessments
  • To demonstrate empathy
  • Knowledge of the Criminal Justice System and Safeguarding principles

What we offer

  • Flexible working options including hybrid working
  • 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
  • An extra day off for your birthday & options to buy or sell annual leave
  • Pension with 5% employer contribution
  • Enhanced sick pay allowances, maternity & paternity payments
  • High Street, retail, holiday, gym, entertainment & leisure discounts
  • Access to our financial wellbeing hub & salary deducted finance
  • Employee assistance programme & wellbeing support
  • Access to EDI networks and colleague cafes
  • Cycle to work scheme & season ticket loans
  • Ongoing training & support with opportunities for career development & progression

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